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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,846 topics in this forum

  1. [Solved] Format or wipe account

    By yasky,
    • 2 replies
    • 678 views

  2. [Solved] Please upgrade my plan to Tommy from Johnny

    By Guest,
    • 6 replies
    • 674 views
    • Guest
    • Guest

  3. [Solved] Cloudflare DNS

    By cielitoangelo,
    • 6 replies
    • 1.5k views

  4. [Solved] My Account Password

    By cvary611,
    • 1 reply
    • 547 views

  5. [Solved] Invalid invite link

    By c00lcr4b,
    • 1 reply
    • 755 views

  6. [Solved] Reset to Default

    By Spaceium,
    • 6 replies
    • 1.1k views

  7. [Solved] Reset Password

    By garfieldsf,
    • 1 reply
    • 485 views

  8. [Solved] Email validation sent to the wrong email address?

    By Raven,   
    • 3 replies
    • 788 views

  9. [Solved] can you move my acc to prev server?

    By softsys,   
    • 2 replies
    • 838 views

  10. [Solved] Johnny only now .. what Tommy status

    By fuzmic,
    • 3 replies
    • 731 views

  11. [Solved] Account recovery and transfer to Plesk

    By callebad,
    • 4 replies
    • 753 views

  12. [Solved] Can I get invitation for Johnny account?

    By monitor2,
    • 2 replies
    • 551 views

  13. [Solved] Format or wipe account

    By yasky,
    • 1 reply
    • 654 views

  14. [Solved] Change account type

    By lmmv9411,
    • 2 replies
    • 638 views

  15. [Solved] can not access my account

    By cabum,
    • 4 replies
    • 1.3k views
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