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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,733 topics in this forum

  1. Connection Problem

    By lightnin,
    • 2 replies
    • 2.1k views

  2. [Solved] My website force suspended

    By byeyoubp,
    • 1 reply
    • 400 views

  3. [Solved] Is DKIM enabled when sending email?

    By MauroF,   
    • 5 replies
    • 1.5k views

  4. [Solved] Admin, Please unarchieve my account

    By anung,
    • 3 replies
    • 559 views

  5. [Solved] Increase Email Limit

    By qsgt,
    • 1 reply
    • 538 views

  6. [Solved] Increase Space

    By qsgt,
    • 3 replies
    • 625 views

  7. [Solved] Release my domain 1 2

    By gvr590,   
    • 22 replies
    • 2.7k views

  8. [Solved] Request to move to Tommy

    By juanfer,
    • 2 replies
    • 444 views

  9. [Solved] Server move request

    By amalgd,
    • 5 replies
    • 735 views

  10. [Solved] Can't Change Main Domain

    By awal1,
    • 3 replies
    • 549 views

  11. [Solved] Request: account reactivation

    By igoreck,
    • 2 replies
    • 409 views

  12. [Solved] Node.js

    By filmegoo,
    • 8 replies
    • 1.1k views

  13. [Solved] Node.js Modules

    By filmegoo,
    • 1 reply
    • 493 views

  14. [Solved] Request ASP.NET - Lily Server Access

    By ftms,   
    • 3 replies
    • 1.1k views

  15. SMTP settings not working on mobile app and wordpress

    By ansab,   
    • 1 reply
    • 992 views
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