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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.6k
    posts

10068 topics in this forum

  1. [Solved] changing main domain

    By vivekpatelva,
    • 2 replies
    • 532 views

  2. [Solved] add domain tarkeshwarpatil.in

    By tarkesh7,
    • 1 reply
    • 530 views

  3. INFO ABOUT PLAN TOMY - MORTY

    By jonahm,
    • 1 reply
    • 482 views

  4.  I installed wordpress using wordpress installer you've given but still i am seeing default server page.

    By sabzgunbad3,
    • 5 replies
    • 870 views

  5. [Solved] I want to use my own domain zectigo.eu.org

    By sabzgunbad3,
    • 1 reply
    • 534 views

  6. [Solved] Unable to login with that username and password

    By ibrahimserhat,
    • 0 replies
    • 563 views

  7. [Solved] Request for adding an additional domain

    By chidleev,   
    • 1 reply
    • 549 views

  8. sign up mail not recieved

    By Pratik Chourdia,
    • 1 reply
    • 452 views

  9. [Solved] how to setup email account

    By rwall,
    • 2 replies
    • 675 views

  10. Django

    By csargin,   
    • 0 replies
    • 528 views

  11. WordPress Admin Page Error

    By muigoku,
    • 1 reply
    • 527 views

  12. add sub domain in my account

    By uaiimid,
    • 5 replies
    • 798 views

  13. Timeout trying to access Tommy Plesk

    By rodrigost23,
    • 1 reply
    • 649 views

  14. [Solved] Change Main Domain

    By muigoku,
    • 1 reply
    • 635 views

  15. [Solved] change domain name

    By uaiimid,
    • 1 reply
    • 488 views
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