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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10113 topics in this forum

  1. change dns config email server

    By ecovoltios,
    • 2 replies
    • 649 views

  2. [Solved] Start Over operarioribeiro

    By operarioribeiro,
    • 1 reply
    • 382 views

  3. Mail service: Disabled incomming

    By tprudolf,
    • 1 reply
    • 466 views

  4. Add domain

    By moneytalkz,
    • 1 reply
    • 609 views

  5. Information about Lily

    By Denis02,
    • 3 replies
    • 558 views

  6. Mail Not Working

    By bawanthabe,
    • 8 replies
    • 1.2k views

  7. [Solved] Add domains

    By vvenet,
    • 1 reply
    • 472 views

  8. [Solved] create of subdomain

    By open0,
    • 1 reply
    • 587 views

  9. delete domain

    By artistwalks,
    • 1 reply
    • 411 views

  10. [solved]Request to re-active my account

    By open0,
    • 0 replies
    • 432 views

  11. [Solved] change domain please

    By tntprojects26,
    • 5 replies
    • 969 views

  12. [Solved] How to proceed regarding additional requests for the same subject and same account?

    By vvenet,
    • 3 replies
    • 659 views

  13. [Solved] Please add our domain to install wordpress

    By moneypak,
    • 3 replies
    • 677 views

  14. Domains to add

    By vvenet,
    • 6 replies
    • 1k views

  15. [Solved] Configure DNS keimktafil.helioho.st

    By keicas09,
    • 3 replies
    • 936 views
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