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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9938 topics in this forum

  1. Website redirected to default Plesk page

    By lsu,
    • 3 replies
    • 713 views

  2. [Solved] Please help me add Addon Domain

    By xiaotusoushu,
    • 1 reply
    • 441 views

  3. Site can’t be reached via Google search

    By vir,
    • 5 replies
    • 877 views

  4. [Solved] Need a subdomain.

    By daman,
    • 1 reply
    • 538 views

  5. [Solved] Add a new domain

    By karvp,
    • 2 replies
    • 609 views

  6. [Solved] Delete Account Vcosic

    By vcosic,
    • 1 reply
    • 486 views

  7. [Solved] Swapping from Tommy to Mercury VPS

    By rbk6,
    • 1 reply
    • 517 views

  8. [Solved] Redirecting my domain name to heliohost

    By st4lwolf,   
    • 7 replies
    • 1.6k views

  9. [Solved] wipe my account

    By e0l0wjazt,
    • 3 replies
    • 668 views

  10. website not secure

    By jdauthre,
    • 1 reply
    • 501 views

  11. [Solved] change my main domain

    By spforsom,
    • 1 reply
    • 600 views

  12. Unable to login with that username and password.

    By georgelukas,
    • 1 reply
    • 633 views

  13. [Solved] Cancel suscription

    By jesfaj7,
    • 1 reply
    • 608 views

  14. [Solved] Add new domain/website

    By jason4931,   
    • 2 replies
    • 856 views

  15. [Solved] Subdomain addition (docs.ookma-kyi.tech)

    By Ookma-Kyi,
    • 1 reply
    • 614 views
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