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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9938 topics in this forum

  1. [Solved] Unable to renew

    By ramersonw,
    • 1 reply
    • 558 views

  2. [Solved] Wipe my account and start over from begin

    By csrtechx,
    • 3 replies
    • 561 views

  3. [Solved] Create a subdomain

    By alvaromldev,
    • 1 reply
    • 594 views

  4. [Solved] CHANGE DOMAIN NAME

    By merakhataml,
    • 3 replies
    • 676 views

  5. Unable to unarchive account

    By TypoMustakes,
    • 1 reply
    • 523 views

  6. Using C# SmtpClient in Lily server

    By heymolly,
    • 4 replies
    • 1.3k views

  7. [Solved] JSP/JAVA

    By rodrigom,
    • 1 reply
    • 579 views

  8. [Solved] Need help with account renewal

    By vir,
    • 1 reply
    • 607 views

  9. [Solved]Can't configure DNS A

    By ebio,
    • 1 reply
    • 560 views

  10. [Solved] Account renew problem

    By craziks,
    • 1 reply
    • 554 views

  11. [Solved] Problem unarchiving & renewing my account

    By sagnik,
    • 2 replies
    • 603 views

  12. [Solved] Cannot find email to move to Plesk

    By sr229,
    • 1 reply
    • 530 views

  13. [Solved] Account suspended inactivity

    By israeliiptv,
    • 3 replies
    • 658 views

  14. Server change

    By tprudolf,
    • 1 reply
    • 470 views

  15. [Solved] Unable to unarchive my account

    By mafincho,
    • 3 replies
    • 640 views
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