Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.6k
    posts

10068 topics in this forum

  1. [Solved] Need to add another domain

    By irfanmayno,
    • 1 reply
    • 565 views

  2. [Solved] Unable to secure subdomain

    By givewayforu,
    • 4 replies
    • 841 views

  3. [Solved] Change domain name

    By rmersive,
    • 1 reply
    • 534 views

  4. I can't create an account

    By mrhusker,
    • 1 reply
    • 487 views

  5. [Solved] increase storage

    By rmersive,
    • 3 replies
    • 794 views

  6. .htaccess for specific ip either deny or allow

    By cisc,   
    • 2 replies
    • 699 views

  7. [Solved] change main domain

    By saulencijus10,
    • 2 replies
    • 570 views

  8. MariaDb - ECONNRESET Error

    By eriksautter,
    • 0 replies
    • 479 views

  9. [Solved] Alias domain fix - REQUIREMENT

    By reiquezynho,
    • 3 replies
    • 790 views

  10. I want to open my account and I want to donate, I think

    By mdjack,
    • 3 replies
    • 687 views

  11. [Solved] REQUEST - alias domain

    By reiquezynho,
    • 1 reply
    • 492 views

  12. [Solved] ADD DOMAIN

    By cisc,   
    • 1 reply
    • 908 views

  13. [Solved] Additional Domain

    By bamooji,
    • 5 replies
    • 771 views

  14. [Solved] Account deletion

    By arvrafli,
    • 1 reply
    • 584 views

  15. [Solved] ADD DOMAIN

    By cisc,   
    • 2 replies
    • 699 views
×
×
  • Create New...