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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10113 topics in this forum

  1. [Solved] How long does the free hosting take

    By Ahmed EL Masry,
    • 1 reply
    • 536 views

  2. [Solved] Request to setup a subdomain

    By open0,
    • 1 reply
    • 570 views

  3. [Solved] Requesting to add another domain to my account pandaaaa

    By pandaaaa,
    • 3 replies
    • 713 views

  4. joomla URL Rewriting/mod rewrite and error 404 complete mess

    By hestia66,
    • 7 replies
    • 1.3k views

  5. [Solved] Please add my domain and Subdomain

    By dhananjaym182,
    • 2 replies
    • 625 views

  6. [Solved] i want to change my domain (dwyazzo2000.heliohost.us)

    By dwyazzo2000,
    • 1 reply
    • 472 views

  7. [Solved] Wipe & start over, username: alexrmann

    By alexrmann,
    • 1 reply
    • 414 views

  8. [Solved] Change Domain Name

    By anukultripathi,
    • 1 reply
    • 508 views

  9. [Solved] add new domain request

    By itray25,
    • 1 reply
    • 550 views

  10. [Solved] Add New Sub Domain

    By bawanthabe,
    • 2 replies
    • 644 views

  11. domain name change request

    By iamtsdevil,
    • 1 reply
    • 465 views

  12. Why i keep getting logged out when i tried to access the plesk dashboard, everytime i logged in, in a second i got logged out again

    By jessenchayadi17,
    • 1 reply
    • 661 views

  13. [Solved] account deletion

    By Guest hunterp11,
    • 1 reply
    • 578 views

  14. [Solved] I'd like to add the domain sourgirl.org as my main domain

    By faithlehane,
    • 2 replies
    • 593 views

  15. redirected many times. (it works well now)

    By orca,
    • 1 reply
    • 478 views
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