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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.6k
    posts

10069 topics in this forum

  1. [Solved] redirects to login_up.php on some users

    By psn09999,
    • 5 replies
    • 968 views

  2. [Solved] Node.Js not work

    By comics,   
    • 1 reply
    • 655 views

  3. Pointing fresh domain name ?

    By rvb,   
    • 8 replies
    • 1.4k views

  4. [Solved] Change main domain

    By Felipe Paes,
    • 1 reply
    • 479 views

  5. [Solved] i want change my domain

    By psn09999,
    • 9 replies
    • 1.4k views

  6. Account Load Reduction

    By softspider,
    • 2 replies
    • 711 views

  7. Request to Configure DNS

    By keicas09,
    • 0 replies
    • 510 views

  8. [Solved] subdomain

    By boylansr,
    • 1 reply
    • 460 views

  9. [Solved] New Main Domain and other domain

    By juanvp,
    • 2 replies
    • 675 views

  10. [Solved] change main domain

    By nextron,
    • 1 reply
    • 620 views

  11. [Solved] domain

    By adefe88,
    • 1 reply
    • 398 views

  12. Move to VPS server

    By sandeepa097,
    • 3 replies
    • 629 views

  13. [Solved] Python Scheduled Tasks

    By karvp,
    • 5 replies
    • 1.2k views

  14. [Solved] Help Needed: ionCube and PHP 8.1

    By briangarcia,
    • 1 reply
    • 498 views

  15. [Solved] Add a new domain

    By karvp,
    • 7 replies
    • 1.3k views
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