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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10114 topics in this forum

  1. [Solved] Request for a subdomain

    By andiytofficial,
    • 1 reply
    • 455 views

  2. [Solved] 504 Gateway Time-out

    By ardistory,
    • 2 replies
    • 614 views

  3. Hosting an asp.net application

    By simonedode,
    • 3 replies
    • 652 views

  4. [Solved] Addon domain

    By viloria,
    • 2 replies
    • 6.5k views

  5. [Solved] Domain change

    By Guest hunterp11,
    • 1 reply
    • 569 views

  6. [Solved] Main domain name change

    By viloria,
    • 2 replies
    • 830 views

  7. [Solved] Please help me add sub domains

    By xiaotusoushu,
    • 3 replies
    • 769 views

  8. [Solved] Permission denied when trying to write a file

    By karvp,
    • 5 replies
    • 1.1k views

  9. Shared Hosting vs VPS

    By Ookma-Kyi,
    • 3 replies
    • 860 views

  10. [Solved] Unable to access Plesk

    By cameronzipp,
    • 2 replies
    • 651 views

  11. [Solved] SSL/TLS certificate renewal

    By christopher735,
    • 1 reply
    • 808 views

  12. [Solved] Request MX Record details

    By szhiro,
    • 1 reply
    • 633 views

  13. [Solved] Missing management tool like phpMyAdmin

    By rockygomes,
    • 1 reply
    • 564 views

  14. [Solved] Change my domain

    By wasayitsite,
    • 2 replies
    • 590 views

  15. Node js application is not working

    By gourav,
    • 0 replies
    • 461 views
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