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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,916 topics in this forum

  1. [Solved] Domain change

    By rockygl,
    • 1 reply
    • 522 views

  2. CPU load and 504 Gateway Time-outs

    By spacemonkey95,
    • 1 reply
    • 542 views

  3. [Solved] Increase storage space

    By huberret,
    • 6 replies
    • 964 views

  4. Krydos... Unable to log in since you removed those 5 domains...

    By skullys,
    • 2 replies
    • 707 views

  5. SFTP connection fails on tommy

    By huberret,
    • 4 replies
    • 872 views

  6. [Solved] Wipe My account and start over!

    By zgraphic,
    • 2 replies
    • 722 views

  7. [Solved] Access denied to the directory

    By a141,
    • 1 reply
    • 488 views

  8. [Solved] request for rest password

    By chinna,
    • 1 reply
    • 542 views

  9. Delete Account

    By gjones4570,
    • 1 reply
    • 490 views

  10. [Solved] Delete domain and increase storage

    By vicente,
    • 4 replies
    • 678 views

  11. [Solved] add a new domain

    By artistwalks,
    • 3 replies
    • 692 views

  12. Switching hosting plans

    By sjimmie,
    • 1 reply
    • 516 views

  13. [Solved] Please delete this forum account

    By Guest KayVee,
    • 1 reply
    • 419 views

  14. [Solved] Reset plesk pw

    By sjimmie,
    • 1 reply
    • 576 views

  15. [Solved] Unable to add new domain

    By letsmedialab,
    • 1 reply
    • 461 views
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