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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.6k
    posts

10070 topics in this forum

  1. [Solved] Change your domain

    By andrealvess11,
    • 3 replies
    • 722 views

  2. [Solved] Wipe my account

    By foxyedu,
    • 1 reply
    • 547 views

  3. [Solved] What do i need to do?

    By gaetan,
    • 1 reply
    • 680 views

  4. [Solved] JSP/JAVA

    By rodrigom,
    • 2 replies
    • 546 views

  5. [Solved] Wipe my account

    By cyber,
    • 1 reply
    • 648 views

  6. [Solved] REQUEST FOR CHANGE OF DOMAIN NAME

    By nexus2024,
    • 2 replies
    • 821 views

  7. [Solved] Good afternoon

    By fflot,
    • 1 reply
    • 498 views

  8. [Solved] Change account password

    By mansffe1,   
    • 1 reply
    • 516 views

  9. [Solved] Change my main domain please

    By BytePodcast,
    • 5 replies
    • 770 views

  10. [Solved] Adding another subdomain to the account.

    By debjit,
    • 1 reply
    • 640 views

  11. [Solved] Change main domain

    By thestreetartlist,
    • 1 reply
    • 2.7k views

  12. Paypal

    By AlbertoBangkok,
    • 2 replies
    • 602 views

  13. renew archived account

    By eeturbo,
    • 1 reply
    • 516 views

  14. [Solved] Account Reset request as i have issues with Public fozlder

    By elkhaddir,
    • 1 reply
    • 678 views

  15. [Solved] Domain Add.

    By zuhib,
    • 1 reply
    • 616 views
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