Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.6k
    posts

10070 topics in this forum

  1. SSL Installation Failed

    By bawanthabe,   
    • 9 replies
    • 1.1k views

  2. update

    By bawanthabe,   
    • 3 replies
    • 927 views

  3. Add New Sub Domains

    By bawanthabe,   
    • 1 reply
    • 3.3k views

  4. [Solved] Account deletion request

    By Guest hunterp11,
    • 1 reply
    • 618 views

  5. [Solved] Domain change - franznic

    By franznic,
    • 1 reply
    • 668 views

  6. Ability to add, delete and modify domains yourself

    By alsbey739956410,
    • 2 replies
    • 699 views

  7. requesting backup/reset

    By davincee,
    • 1 reply
    • 580 views

  8. [Solved] Password reset link

    By aleemra1,   
    • 7 replies
    • 1.2k views

  9. Help with cpu load Info

    By sanclinical,
    • 4 replies
    • 733 views

  10. [Solved] reset account

    By sanclinical,
    • 1 reply
    • 658 views

  11. [Solved] Add Domain

    By sanclinical,
    • 1 reply
    • 552 views

  12. [Solved] Where's The Invitation ?

    By bawanthabe,
    • 5 replies
    • 785 views

  13. [Solved] Dlete account

    By bawanthabe,
    • 1 reply
    • 575 views

  14. [Solved] Changing The Domain

    By bawanthabe,   
    • 1 reply
    • 575 views

  15. Add New Domain

    By bawanthabe,
    • 1 reply
    • 536 views
×
×
  • Create New...