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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10114 topics in this forum

  1. [Solved] Account was unarchived but unable to see the website

    By seihoeng,
    • 2 replies
    • 613 views

  2. [Solved] Change a php setting for my Account

    By mrj,
    • 2 replies
    • 1k views

  3. Wordpress In Not Working !

    By bawanthabe,
    • 2 replies
    • 679 views

  4. [Solved] add mstn.helioho.st subdomain

    By realvanyek,
    • 1 reply
    • 657 views

  5. [Solved] Website showing Default web server Page

    By codename25,
    • 3 replies
    • 930 views

  6. [Solved] Need Re Invite Code For Plesk

    By ilhamgis,
    • 1 reply
    • 512 views

  7. [Solved] Account Reset request

    By elkhaddir,
    • 1 reply
    • 627 views

  8. [Solved] I would like to add domain

    By miqbala,
    • 1 reply
    • 532 views

  9. a few questions...

    By christian3137,
    • 2 replies
    • 616 views

  10. [Solved] ADDING A NEW DOMAIN

    By baymin,
    • 1 reply
    • 575 views

  11. [Solved] Forgot password

    By laiyuantemp,
    • 1 reply
    • 540 views

  12. [Solved] Change domain name

    By wizardin,
    • 2 replies
    • 531 views

  13. [Solved] Add domain name application

    By freepayzz,
    • 1 reply
    • 581 views

  14. [Solved] Question regarding my main daskunk.heliohost.org domain

    By daskunk,
    • 13 replies
    • 2k views

  15. [Solved] Reset password

    By Tyra Misoux,
    • 8 replies
    • 1.2k views
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