mariadumas Posted May 13 Share Posted May 13 Hi, I'm on Tommy server and I'm using one domain. I would like to create a new website but the "Add domain" button is missing. My account states that domains are unlimited, so I'm sure I'm missing something. I attach a screenshot of my Plesk view. Thanks, María Quote Link to comment Share on other sites More sharing options...
MoneyBroz Posted May 13 Share Posted May 13 You cannot add a domain on your own yet. What domain would you like to add? Quote Link to comment Share on other sites More sharing options...
Ookma-Kyi Posted May 13 Share Posted May 13 (edited) 2 hours ago, mariadumas said: Hi, I'm on Tommy server and I'm using one domain. I would like to create a new website but the "Add domain" button is missing. My account states that domains are unlimited, so I'm sure I'm missing something. I attach a screenshot of my Plesk view. Thanks, María Adding domains has to be done by an admin at the moment, since the feature hasn't been integrated into the Heliohost account back-end yet. Also there is now a 10 domain limit to prevent overstressing the server. See: https://helionet.org/index/topic/60324-fix-erroneously-text-on-main-site/ Edited May 13 by Ookma-Kyi Quote Link to comment Share on other sites More sharing options...
mariadumas Posted May 14 Author Share Posted May 14 7 hours ago, Ookma-Kyi said: Adding domains has to be done by an admin at the moment, since the feature hasn't been integrated into the Heliohost account back-end yet. Also there is now a 10 domain limit to prevent overstressing the server. See: https://helionet.org/index/topic/60324-fix-erroneously-text-on-main-site/ Thanks for your reply! Any tips on how to add a new domain as an admin? Or should I ask HelioHost to do it? Quote Link to comment Share on other sites More sharing options...
MoneyBroz Posted May 14 Share Posted May 14 32 minutes ago, mariadumas said: Thanks for your reply! Any tips on how to add a new domain as an admin? Or should I ask HelioHost to do it? We need to add it for you Quote Link to comment Share on other sites More sharing options...
Ookma-Kyi Posted May 14 Share Posted May 14 24 minutes ago, mariadumas said: Thanks for your reply! Any tips on how to add a new domain as an admin? Or should I ask HelioHost to do it? Sorry should of been more specific. When I said admin I mean the Heliohost admins @Krydos @MoneyBroz @wolstech They have to add it manually. What domain do you want to add? Also what server are you on and what is your username? 2 Quote Link to comment Share on other sites More sharing options...
mariadumas Posted May 14 Author Share Posted May 14 39 minutes ago, Ookma-Kyi said: Sorry should of been more specific. When I said admin I mean the Heliohost admins @Krydos @MoneyBroz @wolstech They have to add it manually. What domain do you want to add? Also what server are you on and what is your username? Thanks! Here's my info: new domain: mdumas Server: Tommy username: mariadumas Quote Link to comment Share on other sites More sharing options...
Ookma-Kyi Posted May 14 Share Posted May 14 (edited) 19 minutes ago, mariadumas said: Thanks! Here's my info: new domain: mdumas Server: Tommy username: mariadumas mdumas isn't a valid domain. Do you mean you want to add the domain mdumas.helioho.st or mdumas.com or something else? Also do you want it as an alias or addon domain? Alias: memoriafilio.helioho.st & mdumas.helioho.st point to the same site Addon: memoriafilio.helioho.st & mdumas.helioho.st are separate sites with their own content Edited May 14 by Ookma-Kyi Quote Link to comment Share on other sites More sharing options...
mariadumas Posted May 14 Author Share Posted May 14 24 minutes ago, Ookma-Kyi said: mdumas isn't a valid domain. Do you mean you want to add the domain mdumas.helioho.st or mdumas.com or something else? Also do you want it as an alias or addon domain? Alias: memoriafilio.helioho.st & mdumas.helioho.st point to the same site Addon: memoriafilio.helioho.st & mdumas.helioho.st are separate sites with their own content Sorry, I wasn't clear enough. I'd like the new domain to be mdumas.helioho.st. It should be an add on, it's a different site. Many thanks! Quote Link to comment Share on other sites More sharing options...
Ookma-Kyi Posted May 14 Share Posted May 14 36 minutes ago, mariadumas said: Sorry, I wasn't clear enough. I'd like the new domain to be mdumas.helioho.st. It should be an add on, it's a different site. Many thanks! Ok, I already pinged the admins. Hopefully they will get you sorted out soon. Quote Link to comment Share on other sites More sharing options...
mariadumas Posted May 14 Author Share Posted May 14 6 hours ago, Ookma-Kyi said: Ok, I already pinged the admins. Hopefully they will get you sorted out soon. Thank you so much, Ookma-Kyi. Quote Link to comment Share on other sites More sharing options...
wolstech Posted May 14 Share Posted May 14 Domain added. It can take up to 2 hours to finish setting up. 1 Quote Link to comment Share on other sites More sharing options...
mariadumas Posted May 14 Author Share Posted May 14 6 hours ago, wolstech said: Domain added. It can take up to 2 hours to finish setting up. I can already see it in my Plesk dashboard. Thanks guys! You've been so helpful! Quote Link to comment Share on other sites More sharing options...
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