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Luigi123

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Everything posted by Luigi123

  1. Luigi123
    You’re welcome!
  2. Luigi123
    Your account has been suspended for High-risk domain. Which means it’s coming from your main domain that you’re using “ww”. I would highly recommend that you changed to a professional domain as soon as possible to prevent from getting suspended again. What domain would you like it to be and I’ll change it ASAP?
  3. Luigi123
    Let’s see what our root admin, Krydos has to say. Escalating
  4. Luigi123
    This support request is being escalated to our root admin.
  5. Luigi123
    That’s because you forgot to put a dot between your domain and Heliohost.org’s subdomain mybai.heliohost.org
  6. Luigi123
    How long did that message been showing for?
  7. Luigi123
    This support request is being escalated to our root admin.
  8. Luigi123
    Indeed. It has been suspended for causing the high server load. Please limit the load when you upload things on Tommy Server. If you need help figuring out why, let us know! Unsuspended.
  9. Luigi123
  10. Luigi123
    If you’re talking about this domain: http://enricsol.heliohost.org, it is working but any of the domains that you’re having issues post it here and we’ll check it out for you.
  11. Luigi123
    Please post the following information: 1. cPanel username 2. Your main domain
  12. Luigi123
    This support request is being escalated to our root admin.
  13. Luigi123
    Moved to Customer Service.
  14. Luigi123
    Moved to Customer Service.
  15. Luigi123
    This support request is being escalated to our root admin.
  16. Luigi123
    We recommend that you choose joomla as a software. We had a lot of users success on installing that and there’s no issues at all.
  17. Luigi123
    Ah I can see you’re having issues with the two buttons that aren’t showing up the pages. Our root admin will take care of that.
  18. Luigi123
    Hi, Your site is working now and ready to go. Please clear your cache if you see an error.
  19. Luigi123
    This support request is being escalated to our root admin.
  20. Luigi123
    Moved to Customer Service.
  21. Luigi123
    This support request is being escalated to our root admin.
  22. Luigi123
    I went ahead to check on your domain and it seems to be working now. Could you try again on your end please?
  23. Luigi123
    Krydos, email have been confirmed and the username Stacy is gone now. I think you’re able to add the domain into your account now. Let Krydos know if you still having the same issue.
  24. Luigi123
    You need to make a donation of minimum $1.00 if you want to move your account to Tommy. After that, copy and paste your transaction ID here. Our root admin will verify and once they’ve verified, they will transfer your account along with your files, MySQL, etc over to Tommy.
  25. Luigi123
    This support request is being escalated to our root admin.
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