Luigi123

Your username is headrx

I just resent it to you again. It seems the email is working now. If you receive double emails, reply of them please and thank you.

Please verify in your email that I had sent for you to confirm. Our email system is having some difficulties today. It probably already sent. If you didn’t receive yet, let me know and I’ll send it again.

I will and thank you

It’s archived. This support request is being escalated to our root admin.

It’s currently archived. This support request is being escalated to our root admin.

We can manually delete any of the accounts you had. Just tell us which ones.

Sorry, It’s the spell check fault.

It has been suspend for pushing and thus it cannot be unsuspended. Please create a new account with a different username and email. Sorry for the inconvenience that had may caused.

Tommy is a great choice! We have a feature that allows users to keep an eye the load when putting stuff into their account. Yes, we do accept php, MySQL and mail.

Let’s see about that. This support request is being escalated to our root admin.

For that, you’ll need to follow this tutorial on setting up the ssl on your account: https://wiki.helionet.org/Installing_an_SSL_Certificate_on_Tommy_with_ZeroSSL

Unblocked.

It’s archived. This support request is being escalated to our root admin.

Yep. That’s what I meant to say.

Create one using Aliases under the domain tab in the cPanel. And that’s it, you don’t have to do anything else. All you have to do is just upload your files and visit with your new domain as normal. All of our servers are unlimited, so you can add as many as you like. Also, did you purchase that domain yet? If not, you will have to do that first and using our nameservers to work. AFTER you add the new domain. ns1.heliohost.org ns2.heliohost.org EDIT: For the subdomain, you can do that using the subdomain tab under the domains tab. You just have to change it in the domain dropdown option, and yes you do have to upload your files to your related domain.

Unblocked

Unblocked.

It’s not suspended. Please clear your cache.

Moved to Customer Service.

Yea, a lot of users are having a same issue like you because of Johnny’s load. You need to wait for a while for the load to settle down or you can switch your account to either Ricky or Tommy. Please note that you need to stay up TIL midnight if you want to be the first person to signup one of those servers. Cause the signup button resets in midnight and a lot of people are currently in line waiting. If don’t want to do that, you can make a donation of minimum $1.00 to us. Once you’ve made a donation, you will need copy and paste your transaction ID here. What’s going to happening is one of our root admins will verify your transaction ID and after that, they will send you an invitation to your email address to signup and skip the line.

Unblocked.

As Flazepe and Sohamb03 said above, you will need to donate a $5.00 or more if you want to increased your disk space on your Hosting Account. I know it cost a lot but that’s how our price goes. The $1.00 minimum is only for users wanting to move their account to a different server or getting an invited without having to wait in line.

It’s archived. Escalating to our root admin.