Luigi123

Thank you Byron! I guess I need to wait for the SSL certificate for it to affect on my new domain?

Hello, I’m trying to add hyten.ca to my Tommy account but in “Aliases” tab and it gave me an error saying this “There was an error when the system attempted to create the alias. Park::park failed: (XID wqg3tj) Could not determine the nameserver IP addresses for “hyten.ca”. Please make sure that the domain is registered with a valid domain registrar.“ I already added our nameservers of ns1.heliohost.org and ns2.heliohost.org to my NameCheap account and it will affect it in 24-48 hours. Is it right that I need to wait for it to completed?

You’ll always trust me Krydos.

Yes I do! I’ll try it myself next time. Didn’t know moderators can do it too.

I’ll escalated to our root admin to have the invitation send to your email address. Escalating

This support request is being escalated to our root admin. Your username is mouts

If you made a donation under $1.00 by PayPal, we still receive it but we won’t received the money because of PayPal fee. Also moved to Questions.

WOW! I can’t believe this, we have finally made it! Thanks to you! @sohamb03: How did you post your message first? I post it my mine yesterday and refresh the page and I don’t see yours. And now today I see yours!

Moved to Customer Service.

Yes it’s still going! You can read from the link below about the double storage/double immunity. https://www.gofundme.com/f/sparkie-server

Please let us know if you need anything!

This support request is being escalated to our root admin. Did you recently donated before?

Translated: “Good evening. I donated $ 1.00 to move from server Johnny to Tommy.“ Escalating to our root admin

I’ll escalated to our root admin and see if they still have your name in our list. Escalating

Our root admin will need to do this for you. Escalating

This support request is being escalated to our root admin.

This support request is being escalated to our root admin.

This support request is being escalated to our root admin.

This support request is being escalated to our root admin.

Who mark this solved? This request haven’t been done yet.

This support request is being escalated to our root admin. We also need your IP address that you would like us to open.

Your account was suspended for causing high server load. Please limit the load when you put things on our server. Unsuspended.

Yeah, I figured.

Moved to Customer Service.

Moved to Customer Service. Please let us know if you have any questions.