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Luigi123

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Everything posted by Luigi123

  1. This support request is being escalated to our root admin.
  2. Is this mean I can put up a picture of the fire works using GIF?
  3. No account in our system. Can you still remember what was your username?
  4. This support request is being escalated to our root admin.
  5. sylvain.heliohost.org is now working and it’s showing your web page now!
  6. Luigi123

    Tommy Upgraded

    I don’t see anything wrong on my screen when I made a donation to Heliohost. It’s showing in decimal dot.
  7. You are actually on Johnny. Escalating to have your account unarchived.
  8. Your account isn’t suspend it. It is currently archived and it needs to be unarchived by our root admin. Escalating.
  9. Which domain does it says queued page?
  10. Luigi123

    Tommy Is Back!

    Our root admin is currently going over the list of bringing everyone’s account back on Tommy. So, you are on the list. Please be patient. If you don’t have your backup files, you will need to visit heliohost.org/backup to download your backup files.
  11. Unblocked. Make sure you entered your right username and password.
  12. This support request is being escalated to our root admin
  13. Also great news! Tommy is back now: https://www.helionet.org/index/topic/36995-tommy-is-back/
  14. It’s working for me. Please clear your cache.
  15. This support request is being escalated to our root admin.
  16. It’s working now. Please clear your cache.
  17. Your username is gustavos and it is currently archived. Escalating.
  18. Our root admin is going down to the list of bringing everyone’s account back. It will take sometime for our root admin admin to process it. So please be patient.
  19. Oh, okay then. I will escalate to our root admin to put you on the list. Escalating
  20. Our root admin is bringing all of accounts back on to Tommy from Ricky. If you’re a donor which you are, they will do donors first. But it will take sometime.
  21. Great News! Tommy is back now and Our root admin will be starting moving everyone’s account from Ricky back on to Tommy that we on the list. Please be patient while our root admin is doing it.
  22. You should wait because we’re almost done rebuilding Tommy server. Announcement will be made in the news.
  23. Moved to Customer Service.
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