Luigi123

I’m on the right site and works for me. Maybe try using different browser and see how it goes.

If you don’t have custom domains other than damnu.heliohost.org, there’s nothing for us to deleted. Unless you want it to delete your main domain or changed.

It’s currently archived. Escalating to our root admin.

If you send two emails today, then the next day, it will reset it back to zero. Your account got suspended again because of sending too many emails. Unsuspended.

This support request is being escalated to our root admin.

8

You could always try our VPS server. You get to have the full root admin access and you can do anything you want! Visit https://www.heliohost.org/vps/ for more info.

Unblocked.

What do you mean by that? I don’t think Johnny’s IP address has being change or blacklisted.

This support request is being escalated to our root admin.

Let’s see what our Root Admin have to say. Escalating.

This support request is being escalated to our root admin.

This support request is being escalated to our root admin.

Oh. Your account was delete it because we had a problem with Tommy server because of the hard drive, and now he’s being fixed. You will received an invitation sent to your email address associated with your Tommy account soon. We are going over the list of sending an invitations to everyone.

This support request is being escalated to our root admin.

This support request is being escalated to our root admin.

Glad you got it working.

So are you able to logged in to cPanel? Yes, you need to create a new topic for a request.

Alright then. Thank you!

Let’s see we can install this for you. Escalating to our root admin.

What I can do is I will reset your password manually and send a temporary password to your email address associated with your Tommy account and you can change it inside cPanel. For your Helionet Account, I’m just going to leave it for our root admin to handle this. Would you like me to reset your password of your hosting account? EDIT: I have also unblock your IP address.

Oh. Your forum account needs to be rename it and that needs to be done by our root admin. Please create a new topic in the “Customer Service” category please. EDIT: Sorry I had to make you create a new topic in the Customer Service because I’m currently on my mobile phone and that’s why I couldn’t split your post separate.

It’s not block this time.

Moved to Questions.