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Posts
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Everything posted by Luigi123
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What’s your IP address that you’re being blocked?
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[Solved] DNS entry removal for my domain...
Luigi123 replied to proscalping's topic in Escalated Requests
This support request is being escalated to our root admin. -
Moved to Customer Service.
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This support request is being escalated to our root admin.
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We don’t allow users to send money by postal mail. We only accept online donation merchants like PayPal or Skrill.
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Moved to Customer Service.
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[Solved] 500 Internal Server Error with SSL notification
Luigi123 replied to roguitar's topic in Customer Service
We don’t have exactly day yet for September.- 14 replies
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- SSL
- Internal error
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(and 3 more)
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[Solved] mariopilot.heliohost.org account recreation failed
Luigi123 replied to mariopilot808's topic in Customer Service
Moved to Customer Service. -
[Solved] 500 Internal Server Error with SSL notification
Luigi123 replied to roguitar's topic in Customer Service
Yes, but not until he’s back online.- 14 replies
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- SSL
- Internal error
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(and 3 more)
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We don’t have exactly date for September.
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[Solved] 500 Internal Server Error with SSL notification
Luigi123 replied to roguitar's topic in Customer Service
When Tommy server is back up, you can make a donation. Then, make a new topic with your transaction ID and our root admin will move your account to Tommy after an admin verifies.- 14 replies
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- SSL
- Internal error
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This is just our server. Everyone’s has the same error like you, it’ll come back later.
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[Solved] 500 Internal Server Error with SSL notification
Luigi123 replied to roguitar's topic in Customer Service
Sure. You can donate at heliohost.org/donate of minimum $1.00- 14 replies
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- SSL
- Internal error
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(and 3 more)
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[Solved] 500 Internal Server Error with SSL notification
Luigi123 replied to roguitar's topic in Customer Service
Your site is working. Just our server is overloaded because of the users from Tommy are moving to a different server for temporary and restored their backup files.- 14 replies
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- SSL
- Internal error
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(and 3 more)
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This support request is being escalated to our root admin.
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Ricky server isn’t down. It got overloaded because our users from Tommy are moving to Ricky Server for temporary and uploading their backup files. I wouldn’t recommend you move your account to Johnny as he is our slowest server.
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This support request is being escalated to our root admin.
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1. Have a made a donation with us before? 2. Yes, you will need to restored your backup files again on your Tommy account.
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[Solved] Please, remove these DNS entries
Luigi123 replied to PF4Public's topic in Escalated Requests
This support request is being escalated to our root admin. -
Thank you very much for your assistance, but I'm still being redirected to the page that tells me that my account is offline and there's a backup available... Can you make sure that the account with the username vmaraujo is removed both on Johnny and Tommy? Meanwhile, would it be possible send me a new invite to Johnny? You can send it to [redacted] and I'll register with a new username, in order to prevent any conflicts with older accounts. Again, I'm really sorry for all this trouble. Sent.
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No. You don’t need to make another donation.