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Luigi123

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Everything posted by Luigi123

  1. Luigi123
    That’s so sweet of you. Just let us know if you have any questions.
  2. Luigi123
    I was wondering if you want our root admin to remove this domain http://sylvain.heliohost.org from your old Tommy account and use it on your Ricky account?
  3. Luigi123
    That needs to be remove by our root admin. Escalating
  4. Luigi123
    No it’s not mean you should change your password. It’s something else.
  5. Luigi123
    Ricky is our fastest server. Johnny is our slowest server for many years now. You can move to Ricky. Escalating
  6. Luigi123
    You will need to make a donation at heliohost.org/donate of minimum $1.00. Then, paste your transaction ID. Our root admin will verify your donation and once verified, they will going to send an invitation to your email address in no time.
  7. Luigi123
    If you don’t want to wait in line to signup on Ricky, you could just make a donation at heliohost.org/donate of minimum $1.00. Then, just paste your transaction ID here. Our root admin will verify your donation and after verified, they will send an invitation to your email address in no time. Also, we don’t have exactly day for September.
  8. Luigi123
    This support request is being escalated to our root admin.
  9. Luigi123
    Our root admin will need to remove that domain for you. And yes, you will need to do it again.
  10. Luigi123
    What’s your IP address that you’re being blocked?
  11. Luigi123
    This support request is being escalated to our root admin.
  12. Luigi123
    Moved to Customer Service.
  13. Luigi123
    1. Yes you need create a new account on Tommy when he’s back online. 2. We don’t restored accounts after replacing the hard drive. 3. Donations will not affect the accounts. You can still provide us your transaction ID if you ever need to increase your space or move to Tommy server if you have a temporary account currently. 4. Tommy server got crash because of the hard drive failure. We already started rebuilding Tommy server, but we don’t have exactly day for September. Announcement will be made in the News category.
  14. Luigi123
    This support request is being escalated to our root admin.
  15. Luigi123
    We don’t allow users to send money by postal mail. We only accept online donation merchants like PayPal or Skrill.
  16. Luigi123
    Moved to Customer Service.
  17. Luigi123
    We don’t have exactly day yet for September.
  18. Luigi123
    Moved to Customer Service.
  19. Luigi123
    Yes, but not until he’s back online.
  20. Luigi123
    We don’t have exactly date for September.
  21. Luigi123
    When Tommy server is back up, you can make a donation. Then, make a new topic with your transaction ID and our root admin will move your account to Tommy after an admin verifies.
  22. Luigi123

    Tommy Downtime

    Luigi123 replied to HelioHost's topic in News

    This is just our server. Everyone’s has the same error like you, it’ll come back later.
  23. Luigi123
    Sure. You can donate at heliohost.org/donate of minimum $1.00
  24. Luigi123
    Done.
  25. Luigi123
    Your site is working. Just our server is overloaded because of the users from Tommy are moving to a different server for temporary and restored their backup files.
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