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Luigi123

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Everything posted by Luigi123

  1. Luigi123
    Moved to Customer Service.
  2. Luigi123
    Yes you can! Just wait for our root admin to increased your disk space for you.
  3. Luigi123
    1. Create a new account on Ricky using a different email address. 2. When the backup files are available for you to download into your computer. 3. Once you have backup files saved into your computer, you can restored into your temporary account using “backup wizard”. Note that you need to create a database users and assign it to your other databases. 4. Done.
  4. Luigi123
    This support request is being escalated to our root admin.
  5. Luigi123

    Tommy Downtime

    Luigi123 replied to HelioHost's topic in News

    We don't have the exact time yet. We're still waiting for a new hard drive to arrived at our data center. We will hopefully install a new hard drive to get Tommy server back online. But I think you have to give some time for the rebuild process.
  6. Luigi123
    Moved to Customer Service.
  7. Luigi123
    Moved to Customer Service.
  8. Luigi123
    We don’t have exact time when it’s going to be done. I highly recommended that you keep watching in the “News” category on the forum of the next update.
  9. Luigi123
    Unblocked.
  10. Luigi123
    Moved to Customer Service.
  11. Luigi123
    Escalating.
  12. Luigi123
    Moved to Customer Service.
  13. Luigi123
    Your account is suspended for being Suspicious. What are you planning to use this account for?
  14. Luigi123
    Yup it’s working now. Sorry
  15. Luigi123
    I check your new domain again and the Queued Page is still there. 24 Hours already being passed. Going to escalate this to our root admin.
  16. Luigi123
    Done. Give it 24 hours for to completed.
  17. Luigi123
    This support request is being escalated to our root admin.
  18. Luigi123
    Alright in this case, I will go ahead and escalate this to our root admin to restart the Tomcat. Escalating
  19. Luigi123
    What is the reason for restarting?
  20. Luigi123
    This support request is being escalated to our root admin.
  21. Luigi123
    This support request is being escalated to our root admin.
  22. Luigi123
    Thanks for letting us know of that problem. I will escalate this to our root admin. Escalating
  23. Luigi123
    Unblocked.
  24. Luigi123
    This support request is being escalated to our root admin.
  25. Luigi123
    Unblocked.
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