Luigi123

This support request is being escalated to our root admin.

Ricky server isn’t down. It got overloaded because our users from Tommy are moving to Ricky Server for temporary and uploading their backup files. I wouldn’t recommend you move your account to Johnny as he is our slowest server.

We only send emails that we have on the system.

Your backup files has being sent to m***l***s@gmail.com Thank you sohamb03

This support request is being escalated to our root admin.

Alright perfect! You will need to wait for our root admin to verify your donations, rename your forum account and send an invitation to your email.

1. Have a made a donation with us before? 2. Yes, you will need to restored your backup files again on your Tommy account.

Do you have a different username? The username you provide it to us is not in our backup system.

Do you want to us to send the backup files to you?

This support request is being escalated to our root admin.

Thank you very much for your assistance, but I'm still being redirected to the page that tells me that my account is offline and there's a backup available... Can you make sure that the account with the username vmaraujo is removed both on Johnny and Tommy? Meanwhile, would it be possible send me a new invite to Johnny? You can send it to [redacted] and I'll register with a new username, in order to prevent any conflicts with older accounts. Again, I'm really sorry for all this trouble. Sent.

That domain needs to cleanup by our root admin so that you can use it on your Temporary account.

You are eligible to receive an invitation. First of all, how did you donate? And if you want to use the same username, we will need your forum username so that we can rename it for you.

That error you’re receiving is because we need to renamed your forum account username and then you can try again.

No. You don’t need to make another donation.

Please let us know when you finish creating your account so we can go ahead hide your email address from the public.

Sent.

You don’t need it. It will just add your domain on top of your .heliohost domain. It will still work, trust me.

What’s your account username? I’ll look it up for you and let you know.

Did you actually rip your whole hair off or just a bit?

Your IP has being blocked. You were failed to login through the FTP. Unblocked.

Moved to “Questions” category.

We don’t have exact day of when it’s going to be done rebuilding it.

Tommy will be done in September, but we don’t have exact day.