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Luigi123

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Everything posted by Luigi123

  1. Your account is currently archived. Escalating to have it restored.
  2. debajyot and debajyo1 has been deleted and I’ll leave your forum accounts to Wolstech as I don’t have access to the forum admin panel to delete it.
  3. Our root admin will need to enable this for you in order to work. Escalating.
  4. Moved to "Customer Service" category.
  5. You can check the load yourself by using this link: https://tommy.heliohost.org:2083/frontend/paper_lantern/load/index.live.php
  6. You can delete your account by using this link: http://www.heliohost.org/classic/support/scripts/delete
  7. Thank you for your donation. We really appreciate it!
  8. No problem. Please let us know if you have any questions or problems. We are here to help!
  9. Our server Tommy is down right now because /var is full again. A lot of users is having the same issues. Please see this: https://www.helionet.org/index/topic/35831-tommy-var-full/?do=findComment&comment=158695 Also, moved to “Customer Service” category.
  10. Your account isn’t suspended. Our server Tommy is down right now because /var is full again. A lot of users is having the same issues. Please see this: https://www.helionet.org/index/topic/35831-tommy-var-full/?do=findComment&comment=158695 Also, moved to “Customer Service” category.
  11. That account is suspended for Phishing. HelioHost does not tolerate phishing activity of any kind, and for security reasons will not unsuspend, back up, or delete an account that was involved in phishing. You will need to create a new account and restore any backup you may have. Please be aware that you will not be able to reuse any domains on your suspended account, and will need to pick a new username. We apologize for any inconvenience this may have caused.
  12. 1. We do have a paid VPS Server in our Web Hosting Business. You get the full root access and you can do whatever you want! You won’t have to worry getting your account suspended, getting a high load, etc. You can visit on heliohost.org/vps to have a look. Also, there’s no cost for upgrading to a new different server. Except, making a donation if you want to move to Tommy or you can just wait for the signups of Tommy available. 2. Our root admin will tell you more about the sessions that doesn’t keep the data in php. 3. Yes. You can share the same database with as many database users you like.
  13. I just create a new topic for you in the “Customer Service” category instead here. https://www.helionet.org/index/topic/35830-creating-a-topic-for-the-user/?p=158687&do=findComment&comment=158687 This is not for asking problems or questions in the “Suspended and Queued Accounts”.
  14. Since I can’t split the posts on my mobile, i’m just going to to manually create a topic for the user. https://www.helionet.org/index/topic/35818-solved-suspended-account/page-2?do=findComment&comment=158686 By gijonsesale: well, I have some questions... is there any upgrade in the service paying it ? I'm trying to publish some apps and earn some money, but I'm starting in the business... let's see if it works. Other question... I have seen the sessions doesn't keep the data in php, the variables lose the information when it reloads the web. Is it possible to use the sessions in php to stay the data ? and other question... is it possible to use the same database by two different users at the same time ? I was working in other servers and it usually works with more than user at once. You can see my job in videolist, it doesn't need databases now but maybe faster if I don't use the last.fm api and I made my own music database. I don't know if it could be better or worst to the server's resources. This is an example of my website does : https://www.videolis...bum=version 2.0 thanks by your help
  15. No problem. Please let know if you have any questions or problems. We are here to help! Also thumbs up to Wolstech for doing this for me lol
  16. I can you help you to enable “showing the hidden files” but if I have your permission to access your hosting account in cPanel. The password will be changed. After that, I will send you the new password so you can change it back.
  17. I’m just going to escalate to our root admin to look into this. Escalating
  18. We, are Heliohost would like to welcome you to our Free Web Hosting Business and I hope you will enjoy creating your website with us! If you have any questions or problems please don’t hesitate to ask us.
  19. No problem. Please let us know if you have any questions or problems. We are here to help!
  20. Please make sure that all php files must set the permission to 644 and all of the folders to 755. That’s why you’re seeing the 500 Internal Server Error Page.
  21. What is your domain that you trying to visit and did you add our DNS Records of ns1.heliohost.org and ns2.heliohost.org in your Freenom Account.
  22. No problem. Please let us know if you have any questions or problems. We are here to help!
  23. No problem. Please let us know if you have any questions or problems. We are here to help!
  24. Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache. This is what our system is telling us about your account just got a high load: Causing high server load. 2235% more cpu than #2. /home/juzzy/public_html/cgi-bin/test.py
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