rlcoleman1

I would need shop-n-america.us cleaned from the cluster. I also have stmarymagdalene.de; however, can that domain be freed from the cluster? This was the main domain for what I had in Tommy.

(XID kg7wfq) A DNS entry for “shop-n-america.us” already exists. You must remove this DNS entry from all servers in the DNS cluster to proceed. I got this message when I attempted to create an add-on domain in Ricky Server, america9. Please clean-up the domain name in Tommy so I can add it into Ricky. Thank you.

I did not save my previous transaction ID. I did not think I should save it. I did have a Ricky account; however, I was told that I could not have two accounts, one for a second account in case something like this would happen. You deleted my Ricky account and was directed to keep my Tommy account. My Ricky account had, if I remember, 2 gig. Now, I don't have either. When will Tommy be up and running? Your system states that it should be up within a week. Well, it has been more than that, hasn't it? : )

I have been attempting to get a different account on one of the servers besides Tommy. When I enrolled with Heliohost Tommy was stated as having 100% uptime. I was able to download my backup into my home computer. I have not been able to register for a different account since the system states that the other servers are full and Tommy is closed. I sent an email to support about this and have yet to receive a reply. I understand that you are all volunteers; however, I am now without a website, and have been for some time. I have checked the other free services on the internet. InfinityFree seems to be a decent alternative to you guys. I have been with you over four years, and would rather not change. What I am thinking about doing is uploading the backup to InfinityFree, have that account and when Heliohost gets up to par, to re-enroll. I relied on you guys.

Hi again, Would you please resend the invitation link to colecon@msn.com --- my email account. Thank you. Ron

I have already donated for Tommy invite. As I stated before in one of my posts, the email I received after the donation, the invite, did not work. I clicked on the link and was directed to a page that stated the site was not working! I did this three times.

Yes, my domain name is retail-world.tk Would it be possible for you to setup this in tommy using id coleman9. The reason why I did not request this earlier is that I am assuming that you guys operate on a volunteer basis. You are probably overwhelmed with requests. So, when you have time (hoping sooner than later) please assist me. Thank you. Ron

I have had the same problem. I had you guys free up coleman9 from stevie, donated some money so that I could have a Tommy account; however, the link after the donation to Tommy did not work. I now do not have an account. coleman9 is not in the system and neither do I have a Tommy account. I have been attempted to get on for several weeks with no success. My website on Stevie has been down for a long time now. What can you do to expedite this?

If Krydos needs the transaction number it is: Transaction ID 68R80287UA7365315Thanks. I attempted to sign up on Tommy just now. I clicked on the link in the email and I got this website page: https://www.heliohost.org/validate/done/ and it states that this page is not working...the message: The www.heliohost.org page isn’t workingwww.heliohost.org is currently unable to handle this request. HTTP ERROR 500 Are you having trouble with Tommy, also?

Hi. I have just donated a few dollars to Heliohost. When will I receive an invitation for Tommy server? email is: businessman1952@gmail.com

Hi I have just read---I cannot find a backup for coleman9 and rlcoleman1@gmail.com. You could try again, or open a ticket to see if an admin can manually create a backup for you. Would you be able to create a backup for me? The info is on Stevie which has failed. The Stevie account was coleman9 and email address associated with that account is rlcoleman1@gmail.com. I am going to have to migrate to Tommy or Johnny, I guess.

Hi, Thank you for your fast response! I would like to migrate webstar-nation.net to the new account. I don't want any deleted....hoping that when stevie is up again you can migrate them to my new account coleman9. When will I be able to open coleman9 in Tommy. I attempted to do this earlier and could not get into Tommy. Thanx much, Ron Coleman

Yes, my account is also on Stevie. I checked today (others have complained to me) that the server is down. Could you also please transfer my Stevie account to Tommy. My account is coleman9. I have used your service for several years and have commented to others that your service is just as good, if not better, than paid. May I ask, did you indicate to your customers that Stevie went down? Ron Coleman, MBA

Pertaining to this, we can only have one account with Heliohost. How can we create an account on a different server?

I have a problem with website not populating....webstar-nation.net Is this due to the problem with Stevie. If so, can I migrate the site to a server that is operational? Thanks. R. Coleman