wolstech

Before we add this, do you still need any of these domains? Most of them look to be dead or artifacts of a cPanel migration. timerestart.ga comoganarenlaruleta.ga mimascota.ga covid19-spain.tk timerestart.thorast.heliohost.org comoganarenlaruleta.thorast.heliohost.org mimascota.thorast.heliohost.org covid19-spain.tk.thorast.heliohost.org

Not sure if it'd break the SSL or not, but your account's mail service is suspended for sending too many emails. You sent 143 emails when there's a limit of 50. Do you know what happened there? The DNS for the webmail domain looks fine, so I'm assuming the suspended mail service is the cause of not being able to get a webmail certificate. I did try to assign the existing one to the domain, but not sure if that's going to work with the mail service suspended. Also escalating to Krydos because I can't figure out how to unsuspend your mail service...the admin tools just say not implemented, and it was already enabled in Plesk when I checked there???

Not supported. You would need to set up your own copy of PHPmyadmin to do this.

Could be an IP block, but I need the public IP of the connection that doesn't work in order to check the blacklist. Some ISPs have also been having issues with their users reaching us lately for some reason...

I'm going to let Krydos do this one since I don't know how that * domain is going to impact this.

This is not supported. You'll need to uncheck the wildcard box and generate the certificate without it. This is the one major limitation of wildcard domains here: we don't support automatic SSL on them due to the lack of DNS integration. If you want to put SSL on one of these, you need to use external DNS and generate/upload a certificate externally.

From our end, that domain has no name servers and doesn’t resolve to anything, it’s an issue with freenom. They are infamous for canceling websites that get too much traffic and then trying to extort money from you, this is usually the symptom of that happening. This is a major reason we highly recommend users stay away from them these days. i’ll take a look at the IP issue when I get a moment. Can you post the public IP address of the connection that doesn’t work?

Please check your email again. I just sent you a replacement invite to create a new account.

Please check the email address associated with your account for a link to reset your password.

My fault. You're one of the few Tommy users who doesn't use the normal IP. Your account is on 64.62.151.106 instead of 65.19.141.77. I just updated the DNS records on our name server to use the right IPs. Give it a few hours to propagate and it should work.

Ricky hasn't accepted new users since 2021 and is being decomissioned in the next few weeks. The only servers available are Johnny and Tommy, and Tommy requires a donation.

Please check your email for a link to reset your password.

Account sanjivbaral associated with the forum user dazee has been unsuspended.

Merged since they're the same user. You're suspended for having more than one account. Users are only allowed one account. Which one of these do you want to keep?

PHP is supported on Lily, you should be able to just upload an index.php and have it work. I think the server defaults to one of the PHP 7.x versions) but I can put whatever version you want on your account if a different one is needed.

Please check the email address associated with your account for a link to reset your password.

Added. It'll take an hour or two to start working. Please make sure the DNS is pointed to 65.19.141.77 / 2001:470:1:1ee::2002 or is using our nameservers.

These fail a lot, though this one is weird in that I don’t even see a failure in the logs. Krydos can manually unarchive it.

Changed. It may take up to 2 hours to work. Please ensure DNS is set to our name servers or that an A record is created pointed at 65.19.141.77

I looked at the scheduler settings and realized cron is set to run commands using a shell that's chrooted...you'd never see /usr/bin when / is set to your home folder. Krydos will need to look at this again.

/usr/bin is a system folder that lives outside of your home folder. You can't see it but should still be able to run the programs in it by name through the scheduler. Does this not work for you? If not, I wonder if Plesk blocks calls /usr/bin for normal users? If that's the case, then Krydos would need to find another solution or its possible that C++ code is simply not supported (you're the first person to ever try doing this on our Plesk-based service...the method he describes worked perfectly on cPanel).

Added. It'll take up to 2 hours to start working.

There isn't one. We have to add those for you just like domains. To my knowledge we aren't even working on the integrations yet, so no ETA on when it'll be offered. It'll likely wait until we have the server for Morty since we need a server that's empty so we can break it repeatedly if needed during testing. The original plan had been to do this with Johnny instead when we first built it, but then Tommy filled up before the migrations finished and we had to put a bunch of Tommy users on Johnny instead.

We usually have to manually email password resets. The account is not suspended or anything, so do you want me to send a link to reset the password?

Krydos can help you with this.