wolstech

Space added. Thank you for the donation.

That's a freenom issue. They aren't returning any name servers when I query that domain, it doesn't matter what name servers are being used if none are returned. https://bybyron.net/php/tools/dns_records.php?domain=ojplanet.ga&rec=NS should show the name servers you have set. It's returning nothing at all.

It's a DNS issue. The name server is returning the .77 address but the account is actually on 64.62.151.106... Krydos has to fix this as I'm not sure why this would suddenly change.

Please check your email for a Tommy invite (it may be in spam). And yes, Node.js is supported on Tommy

We just need the transaction number for the donation. Also, to move you we need to delete your account and the ~250MB data in it (it won't carry to the new account, you will need to upload it again). Are you OK with that?

Nope. That was how it worked before we switched to Plesk. The wiki is badly outdated and much of it is inaccurate. It was written back in the day when we ran cpanel, as as a result is based on our old servers. Our Plesk service supports PHP, Python, Flask, Django, node.js (Tommy only), and Ruby on Rails. Java is on the to do list, but due to the amount of resources it uses and the time/development needed for it, it hasn't been implemented again.

Escalating to Krydos to have this cleaned up. Also, please do not post your text in gray with black background. It's extremely difficult to read and I keep having to edit your posts to read them.

Please check your email for a link to reset your password. Also, your account currently has no working domains. Do you need your domain changed as well?

That's not automatic. We have to delete your account and invite you to Tommy to move you. Do you have the donation's transaction information? Also, be aware we haven't offered Java since 2021 when cPanel died. It's on the to do list to be reimplemented but there is no ETA for that feature at the moment. It is one of the most requested though...

We haven't offered Java service since 2021. Reimplementing it is on our to do list but there is no ETA as to when that feature will be offered again.

Krydos has to turn the mail service back on...I'm assuming that's what's causing the SSL issue, as its difficult to secure something that's supposedly disabled.

Krydos needs to do this.

Yeah you might want to. This is what our logs show: tchesoen 2023-06-07 09:21:09 Tommy cyclos.za.org tchesoen Disabled email service for sending 143 emails.

Escalating to Krydos for this one.

Before we add this, do you still need any of these domains? Most of them look to be dead or artifacts of a cPanel migration. timerestart.ga comoganarenlaruleta.ga mimascota.ga covid19-spain.tk timerestart.thorast.heliohost.org comoganarenlaruleta.thorast.heliohost.org mimascota.thorast.heliohost.org covid19-spain.tk.thorast.heliohost.org

Not sure if it'd break the SSL or not, but your account's mail service is suspended for sending too many emails. You sent 143 emails when there's a limit of 50. Do you know what happened there? The DNS for the webmail domain looks fine, so I'm assuming the suspended mail service is the cause of not being able to get a webmail certificate. I did try to assign the existing one to the domain, but not sure if that's going to work with the mail service suspended. Also escalating to Krydos because I can't figure out how to unsuspend your mail service...the admin tools just say not implemented, and it was already enabled in Plesk when I checked there???

Not supported. You would need to set up your own copy of PHPmyadmin to do this.

Could be an IP block, but I need the public IP of the connection that doesn't work in order to check the blacklist. Some ISPs have also been having issues with their users reaching us lately for some reason...

I'm going to let Krydos do this one since I don't know how that * domain is going to impact this.

This is not supported. You'll need to uncheck the wildcard box and generate the certificate without it. This is the one major limitation of wildcard domains here: we don't support automatic SSL on them due to the lack of DNS integration. If you want to put SSL on one of these, you need to use external DNS and generate/upload a certificate externally.

From our end, that domain has no name servers and doesn’t resolve to anything, it’s an issue with freenom. They are infamous for canceling websites that get too much traffic and then trying to extort money from you, this is usually the symptom of that happening. This is a major reason we highly recommend users stay away from them these days. i’ll take a look at the IP issue when I get a moment. Can you post the public IP address of the connection that doesn’t work?

Please check your email again. I just sent you a replacement invite to create a new account.

Please check the email address associated with your account for a link to reset your password.

My fault. You're one of the few Tommy users who doesn't use the normal IP. Your account is on 64.62.151.106 instead of 65.19.141.77. I just updated the DNS records on our name server to use the right IPs. Give it a few hours to propagate and it should work.

Ricky hasn't accepted new users since 2021 and is being decomissioned in the next few weeks. The only servers available are Johnny and Tommy, and Tommy requires a donation.