wolstech

That whole page is stale. Ricky no longer exists, tommy moved hostnames and ports, and cPanel isn't used any more...yeah someone should rewrite that. Thanks for pointing it out. Let us know if you need anything else

Space added. Thank you for the donation Limit is 6000MB / $25 now. That was changed a while back during the last fundraiser.

What domain needs to be removed?

Yep. The tommy.heliohost.org address was the old cPanel box that doesn't exist anymore, it's tommy2.heliohost.org for the Plesk box.

Escalating because I suspect there may be a larger issue with your domain still showing a default webpage instead of the 403 error I'd expect of that deny from all statement...

Not sure what's going on with this one. It's there and enabled, DNS looks fine, and I'm seeing a default webpage as well. Second account today to do this. Escalating.

Please check your email for a link to set up a fresh account. You can choose a new username as part of the process, and resetting an account automatically deletes all domains on the account.

Unsuspended. I've added "deny from all" to the htaccess in the public_html folder for you to disable the website. It may take up to 2 hours for everything to settle as the domains look to be pending an apache restart at the moment (currently returning default webpage).

The server you are currently on already supports both of these. Node can be set up from plesk, and python you just...use. There is no control panel for Python. https://wiki.helionet.org/tutorials/node.js I'll have to dig around for Python instructions, the wiki has an outdated tutorial for our old cpanel servers still.

If you're suspended, you can't log in, and any attempt to do so won't count. If you remain suspended for 30 (might be 60?) days, your account and its content is permanently deleted. If you aren't ready to fix it, the best course of action would be to unsuspend it but block the website with .htaccess so it can't be accessed and won't cause load. That way you can still log in to keep the account alive. Do you want me to do that? As for caching, if you're using WP and have dynamic content, caching will help a lot less than if the site is mostly static pages. You can't cache dynamic content since it has to run on every page load in order for it to be current.

Please check your email for a link to reset your password.

Removed. Please let us know if you need anything else

I already answered this in your original post. You're suspended for having more than one account. https://helionet.org/index/topic/57593-solved-me-suspendieron-por-error/ You have 5 accounts.

Domain added. That will take up to 2 hours to work. Please ensure DNS is configured by pointing the name servers to ns1.heliohost.org and ns2.heliohost.org, or by using A and AAAA records pointed to the IP addresses shown in Plesk. Deleting a domain also deletes the document root for the domain and all of its content. Do you want to back up any of the files before I remove these?

Domain recpla.ga and its content has been removed.

Not at this time. Most of our users who need this use Cloudflare and point their domains to our server using an A and AAAA record instead. Please note that if you're using one of our subdomains on your account, there simply is no solution at the moment as those cannot be used with CF.

Marking solved because you created a new account discocyber27 instead of keeping one of these two. EDIT: Apparently I had missed a few, as you actually have 5, not 3. They're now all suspended including the one you created last night. You are allowed ONE account. Stop creating new ones as they're only going to get you suspended. Which one do you actually want to use?

Please check your email for a link to reset your password. If you know your current password and are able to log in, you can also change this yourself in Plesk by clicking your username in the upper right and selecting "Edit profile".

Deleted.

Please check your email for a link to reset your password.

Krydos was able to verify it. Space added.

Do you want to keep the data? Deleting the domain also usually deletes the document root and all of its contents. As for the space increase, simply send the money through any of our existing donation/payment methods, then post the transaction ID here and we can add the space.

Escalating to Krydos since PayPal won't let me log in to verify it...

Added. Considering letsmedialab.ml is already on your account, have you considered doing this as a subdomain hrms.letsmedialab.ml instead of registering an entire second domain with a hyphen? Either way, it will take up to 2 hours to work. Please make sure DNS is set up.

You're suspended for having more than one account (descubrescoial20 and descrubresocial21). You're only allowed to have 1 account. Which account do you want to keep?