wolstech

Still exists, but they only have a few TLD's now. The .ml and I think .ga are no longer offered.

You need to be using our name servers (ns1.heliohost.org and ns2.heliohost.org) for the records that Krydos set up to do anything. Also, one of the issues on that report is that the domain TLD .space is considered less than reputable. There is no fix for that besides buying a normal domain like a .com or .net and using that instead.

Working for me as well. I see a scheduled maintenance message from your site, not the default web page.

Krydos can do this for you.

Yeah that's the missing SPF and DKIM. Krydos can set this up for you.

Fixed. The DNS zone was missing. The domain appears to already be alive, but it will take up to 2 hours for the SSL to start working.

Krydos can cancel this for you.

High CPU usage. 10479 CPU This time it's for high load. You may need to see about optimizing your Joomla installation, or perhaps consider using Cloudflare's proxy function if you don't already. This topic has some information: https://helionet.org/index/topic/57606-handling-cpu-load-spikes-or-high-load-using-cloudflare/ (note that while some of it pertains to WP, the Cloudflare stuff should work on Joomla as well). Unsuspended. It may take a few minutes to start working.

A 344MB error_log and as well as a processed access_ssl_log for forum.mupdvig.tk have been removed. The messages were basically a flood of access denied errors from the IP of an abusive indexing bot. You can set up log rotation to prevent this. I've set it for you to no more than five 10MB files, but you may want to change it. To do that, in Plesk under the affected domain you can go to Logs->Manage Log Files->Log Rotation and set a max file size and number of logs to keep.

Why not just host both websites in your account? A single account can have up to 10 sites, and each can have separate content and act independently of the other. You just need to ask for an extra domain (or in this case, we could move the existing domain from jeanine to webmast1), then you see both sites as options in your account. Since you build and manage both sites (and I assume she never logs into her own account since she doesn't know much about computers), it would likely actually be more convenient for you to have them both in one account. I'll let Krydos decide on the multiple accounts thing.

Krydos can cancel this for you.

Sent. Welcome back.

Unblocked again. Also, Plesk should be working on the bijurs account at the moment since it looks to be below 1000MB (showing 992 at the moment). If the password isn't working for the mailbox, try resetting it in Plesk.

For hosting accounts, there are keywords and other criteria we report on in order to prevent abuse. We explicitly don't say what they are for security reasons. For the forum, prohibited discussion would include illegal activity (e.g. how to set up phishing websites or pirate software), content that is offensive, incites violence, or is otherwise in poor taste (e.g. racism, advocating violence against someone or some group, etc.), porn or other adult content, and profanity.

Your test script was invalid. You didn't send any headers (at minimum you must send a Content-type header when Python prints to a browser), and the line endings were of type none (must be unix). I fixed the test file for you and its working now.

The webmail subdomain doesn't work because your DNS is incorrect. Since you use external DNS, make sure there is only a single A record called "webmail", and that it's pointed to 65.19.141.77. In addition, for the root domain ppblk.space, you'll need to delete the A record with the IP of 66.96.162.48 for the site to work properly. As for the additional subdomains, there is still something wrong that prevents them from being added at this time. Krydos is going to look into it again.

One of us will take a look at this later on today. I’m on mobile at the moment…

Done.

Domain changed. It can take up to 2 hours to start working.

Only one can be unsuspended at a time. Which one do you plan to close? I'll unsuspend that so you can back it up, then once you're done I'll resuspend that and unsuspend the other one.

The reset also failed. Krydos is investigating.

Domain added. It may take up to 2 hours to start working. Yes the rewrite engine is enabled. PHP 8.2 is already supported, you can select it under the PHP settings in Plesk. We have no ETA on when 8.3 will be supported.

The load monitoring only tracks and reports load at the account level, and though sometimes Krydos can give detail that's a little more specific, I think that's limited to a process name and maybe the name of the file that was called (which for frameworks will generally be something like index.php or app.js, etc.). We have no way of knowing exactly what the script was doing to cause the usage.

Also I renamed your forum account for you

That's almost 3 times the daily limit in about 3 hours. I'm fairly certain it's also one of the highest recorded usages ever before getting suspended, especially for that short of a period of time. Please don't run that here again. I've put an .htaccess in your httpdocs folder to block the website until you remove the offending software. You can delete it once you've take care of this. Unsuspended. It may take a few minutes to start working.