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Everything posted by wolstech
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[Solved] changing for a whole server plan
wolstech replied to vascoambrogi's topic in Escalated Requests
You should be able to just sign up for a Venus VPS here: https://heliohost.org/vps/subscription/?mem=2&cpu=2&hdd=50&os=ubuntu22 Since a VPS comes as a bare Linux install, you'll need to install a web server and related components then move your content over. Many users choose to install a free control panel to simplify things since a VPS is otherwise entirely command line driven. Hestia is one such free control panel that's widely used for this, though KeyHelp has also been mentioned on here. I'll escalate this to Krydos since he supports VPSes. Once you purchase it and it's built, he can help you get it set up and configured if you're not familiar with setting up a linux box. -
[Solved] ENABLING REMOTE ACCESS TO POSTGRES DB
wolstech replied to fdevillalobos's topic in Escalated Requests
Yep, Krydos has to do this. -
Krydos has to handle this.
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Those commands don't work on the server as they appear to be part of the SDK, which is not present on the server (the server only has the runtime). The way you're doing it would be fine for local databases, but you're probably going to be best off just developing in MSSQL if you're going to use the server to host development versions.
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Deleted. Thank you for the donation, let us know if you need anything in the future
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What database system and format are the databases being migrated in? Usually to migrate existing DBs to Lily, you'd need to upload .sql files or import through a database manager. Mysql can import through phpmyadmin, MSSQL you'd need to request, then you can connect with a tool like SSMS and import the contents.
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[Solved] Website not accessible and unable to install SSL key
wolstech replied to engrish's topic in Customer Service
During the migration to Plesk we moved a good number of Tommy users to Johnny because the new Tommy didn't fit all of the accounts. -
Added. They will take up to 2 hours to work. Please make sure you set up NS records pointed to ns1.heliohost.org and ns2.heliohost.org, or create A and AAAA records pointed to the IPs shown in Plesk.
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please raise max post size and max file size
wolstech replied to realvanyek's topic in Customer Service
What version of PHP are you using? -
[Solved] Website not accessible and unable to install SSL key
wolstech replied to engrish's topic in Customer Service
Fixed. The DNS zones were missing from the name server and have been added. I've also issued the certificates for you, but it will take up to 2 hours to take effect. -
[Solved] No account found with that email address
wolstech replied to ahmad201's topic in Customer Service
Sent. -
[Solved] No account found with that email address
wolstech replied to ahmad201's topic in Customer Service
That account is long gone. It was created in March 2019, deleted, then created again in October 2019, and then was either deleted, got lost during one of the multiple server migrations, or was archived and the archive was lost in a ransomware attack back in February. Please sign up again. -
Added. Please set your DNS to ns1.heliohost.org and ns2.heliohost.org, or add A and AAAA records pointed to the IPs shown in Plesk.
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Please check your email for a link to reset your password.
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[Solved] Not received email after donating $1 for Tommy plan
wolstech replied to Firing's topic in Customer Service
Looks like someone else fixed this because your account already exists. -
[Solved] Query regarding archived account and password reset
wolstech replied to rmurthy's topic in Customer Service
Your account's content is showing now. When you unarchive an account, it's normal for the domains to take up to 2 hours to show your content. The password not restoring happens sometimes. A link to reset your password has been emailed to you. -
[Solved] Missing packages for Python web app
wolstech replied to alfredopg's topic in Escalated Requests
Krydos can look at this. -
Specifically, you have 3 accounts: yexil, shabanaraby, and yehiamm19. Which one do you want to keep?
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An invite for a fresh account has been sent to you. If you want your javidigital.heliohost.org domain back, please let me know as I'll need to set that on my end (the system won't allow users to pick the .org domains anymore, but users who had them prior to the change are allowed to keep them).
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[Solved] IP Blocked While Setting Up Email On Desktop
wolstech replied to Ookma-Kyi's topic in Blocked IPs
Unblocked. -
[Solved] Requesting access for Lily Server
wolstech replied to Ookma-Kyi's topic in Escalated Requests
Please check your forum PMs for information on your Lily account. -
[Solved] Requesting access for Lily Server
wolstech replied to Ookma-Kyi's topic in Escalated Requests
I'll get this set up for you later tonight when I'm at my PC. -
[Solved] Requesting access for Lily Server
wolstech replied to Ookma-Kyi's topic in Escalated Requests
I just saw what looks to be a donation from you. Let me know when the account is set up and I'll get the Lily account added for you (If you can't find the invite, let me know and I can send it to a different email address since some providers love to flag them as spam). -
[Solved] Requesting access for Lily Server
wolstech replied to Ookma-Kyi's topic in Escalated Requests
.NET 6 has been installed on Lily. -
[Solved] Requesting to change my main domain
wolstech replied to axaultsystems's topic in Customer Service
Domain change it is... https://helionet.org/index/topic/56889-hh154501-requesting-to-change-the-domain/?do=getNewComment