wolstech

Krydos can help with this. Escalating this one instead since there's more detail.

Closing as duplicate.

DKIM, SPF, and DMARC have been set up for the domain rentersmanagement.helioho.st. We recommend sending a test email to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.

Unblocked. It was indeed for failed SFTP logins. SFTP is disabled for your account because you're over quota, which is why you got blocked. An admin has to delete files for you to bring the usage below 1000MB when this happens, users cannot fix it themselves. I removed 300MB of log files for you, which should resolve the space issue. Please let us know if the issue persists. I would recommend setting up log rotation so fewer logs are kept.

Google translate says: Deleted. Would you like the forum account removed as well?

The error_log() function works fine. I created a file in httpdocs for you called test_error_log.php and ran it by visiting it in a browser. It created a log in your logs folder called testerror.log without issue. The logs folder does have special permissions so the web server can write to it, but they won't affect the ability of error_log to write files in there. Also, error_log() requires a file system path from the root of the server (e.g. /home/al-anon.cl/logs/testerror.log), not a URL or a relative path ( ../ )

Krydos can do this for you.

Looks good. Please let us know if you need anything else.

DKIM, SPF, and DMARC have been set up for the domain simbaprojects.com. We recommend sending a test email to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.

Your account has been reset. Please check your email for a link to finish creating a new account.

Check that remote access is enabled for the database user microlinegr_atomiki in Plesk. Also, use tommy.heliohost.org as the hostname instead of your domain.

While you can’t see process detail like what Krydos posted yourself, you can see the load chart for your account by going here: https://heliohost.org/dashboard/load/

Krydos can install this for you.

If you want to run it through Apache via URL call, you'll need to rewrite it if it takes longer than 60 seconds to run.

Which version of Python do you actually need this for (or do you actually need it for both)?

It was for CPU usage instead of memory usage this time around. Please finish the new site and remove WP quickly. If you get a third suspension, we'll require you to remove WP in order to be unsuspended, even if the replacement isn't ready yet. Unsuspended.

No problem Please let me know if you need SSL set up or anything configured for your software and I’ll get it taken care of.

Fixed. It'll take effect within the next 2 hours. For others reading, you can fix this by reissuing the certificate and selecting the option to secure webmail. If you have the "Keep websites secured" turned on and can see the options icon next to it, there is also an option there to automatically secure webmail.

Please check your PMs for information regarding your Lily account.

Changed. It can take up to 2 hours to work.

If you want to hide a directory listing, please put a blank index.html in the folder. Not sure about the latest Tommy (I'm going to test it once my test account finishes setting back up), but the last time I messed with this, the Indexes option was supported in subfolders but not domain roots. Plesk doesn't support it properly. The settings that can be changed through .htaccess are limited to specific settings as well. If you use an invalid one, it'll either be ignored, or produce a 500 error with a message in the log explaining the issue. Getting the directory listings working at all was a major effort on Krydos's part. Our old cPanel servers had them visible by default, and all of us staff-side wanted that back because it reduces support cases (you'd be surprised how many people contacted us about the 403 error that you get if they're turned off, or because they didn't delete a default index.html file when we included one) and it makes spotting abuse easier (phishers notably tend to be stupid and not hide the listings, so we can literally just flip through them, see "my_phis_site" sitting there and ban them).

For question 1, yes. For question 2, you should be able to, but not sure what the easiest way to actually run it is since the scheduled tasks are jailed (the scheduler cannot see the Python binary). You may be able to call the file itself, but not sure on that. Krydos has to install the modules for you and can likely also answer the Python scheduling question.

Oof. That fee is definitely steep if that's really how this is supposed to work, not to mention the 2+ month time for the donation to actually arrive. That's kind of sad to see as we've had several people now express interest in this method of donating. Thanks for trying though Also, just a few tips on your account: Your account now has a new IP due to the server move, so you will need to update your DNS records for your domain. Your domain was disabled, which usually means our servers cannot verify that its actually hosted with us. The most common cause is incorrect DNS records, however it looks like in your case, Cloudflare may also be blocking traffic from the USA, which will also cause it to be disabled. We do not recommend the use of CF origin certificates as they are not publicly trusted and are incompatible with several Plesk features. For best results, the recommended practice is to set Cloudflare to use "Full" SSL (not the strict version), then generate a Lets Encrypt certificate in Plesk.

Krydos can set this up for you.

Wildcard domains are sort of supported (i'm pretty sure Krydos has set it up in the past for somebody), but be aware that we do not support wildcard SSL certificates due to lack of DNS integration, so the wildcard domains won't support HTTPS if we add one for you. You might be able to generate a certificate yourself outside of here and manually install it, but you would be have to manually renew it every 90 days. is that OK?