wolstech

Solved here: https://helionet.org/index/topic/58815-please-unsuspend-my-account/

Solved here: https://helionet.org/index/topic/58815-please-unsuspend-my-account/

Account parentalcare2024 has been resuspended and account tenantproject202 has been unsuspended. It may take a few minutes for it to start working.

Krydos can allow this for you.

See https://helionet.org/index/topic/58815-please-unsuspend-my-account/

You're only allowed to have one account. Which one of these two do you want to keep?

Please check your email for a link to reset your password.

What is the name of the database and the name of the database user?

See https://helionet.org/index/topic/58607-suspended-account/

Unsuspended. It may take a few minutes to start working. Please delete the entire WP installation and reinstall. If you don't delete the .htaccess file, you will also need to remove the "deny from all" from .htaccess once you've removed the infected WP installation.

The username for one of the other accounts in the pairing is "madmaverick". There may be more than one other account. Do you want to keep rafasantoni since that's the one you're asking about?

Please check your email for a link to reset your password.

WP is notorious for this. The 504 errors are due to how bloated and inefficient it is...it's timing out while trying to finish processing. Our system doesn't log which file is causing the load so we can't tell what is causing it, with Wordpress installations on your account, I'm not at all surprised you keep getting load suspensions. Please be more mindful of your load and consider dumping Wordpress. Since you've been suspended twice for this now, we expect this to be fixed promptly. A third suspension for load may be permanent if you haven't made an effort to fix it.

Krydos can do this for you.

There is no account matching that email address. An account matching your username does exist, but the email address is different. Is that the account you meant to reset?

There is no one way to do this as every installation of wordpress is different depending on the template and plugins used. I would suggest starting by changing the domain setting for the site though. Since it won't load, you can do this by editing the database in phpmyadmin (the settings table contains a value for this you can edit).

High server load. 7563.18 MB memory and 1415 CPU in 30 minutes. You absolutely did have something running as you managed to use 14% of your entire day's CPU in allotment just 30 minutes. If you continued at that rate, you would've used 67920 CPU, or 6x the allowed limit. You also managed to use 7.5GB of memory in 30 minutes, or 354GB/day if we had allowed it to continue, that's 3.5x the allowed limit. Node apps run in the background, so you may not have been using the account, but it still consumes resources to sit there unused. Whatever code you are running is way too heavy. If you need to run code that can use this sort of memory, you may need to consider a VPS instead. I've turned off node for your domain to prevent the app from running. Please be mindful of your resource use. You can watch your load here: https://heliohost.org/dashboard/load/ Unsuspended. It may take a little while to start working.

Domain added. Please be sure to configure DNS to point to our name servers or for external DNS, use A and AAAA records pointed to the IP addresses shown in Plesk. The domain may take up to 2 hours to start working, and SSL may take longer since DNS is not currently configured.

This happens sometimes... Please check your email for a link to reset your password.

See https://helionet.org/index/topic/58737-error-on-loading-website/?do=getNewComment Please don't duplicate your request in multiple forums.

It's because the WP site is trying to access files in the home folder for bookhaven.helioho.st, but the site is now at roborave.helioho.st. You need to update WP's configuration to use the correct domain. Wordpress does not tolerate the domain being changed very well (among other things...WP is garbage in its entirety, but that's besides the point here).

Do you need a backup before we reset this? There's currently almost 600MB on the account, resetting the account will delete all of your content.

Please check your email for a link to reset your password.

Do you still need this account reset? Also, we have to add domains for you, you can't do that yourself yet. EDIT: Nevermind, its a duplicate topic. Closing.

Please check your PMs for information regarding your Lily account.