wolstech

Owner group was wrong on that folder. Should be working now.

It really depends on what you're trying to do. If you're using the platform for development, a service with a GUI might be a good idea since you'll need to change things a lot during testing. Restarting IIS application pools to free in-use files for example is a bit of a pain on Lily at the moment (though that is one thing you can do yourself, it involves creating an empty file and waiting to stop it, then repeating to restart it). If you're hosting a finished production site, I'd be more than happy to help you get it set up here. We have several other users running applications without issue using a variety of .net versions. I just need to know what you're working with (e.g. version of .NET, dependencies you need installed if any, etc.). The bulk of applications people have deployed have been "deploy-and-go" in my experience (it's pretty common for people to just publish from VS using the FTP option)...the only 2 I've really had to spend time on were one that needed crystal reports runtime and one that runs on Classic ASP (yes, we support non-.NET ASP) and we didn't know it needed Parent Paths enabled... If you want, I can create a Lily account sans-Plesk account for you and just let you play around to see if your code works (while we don't advertise this, it is possible). There is no real technical reason that the Plesk account needs to exist just to play around with .NET itself (though as I said above, it's needed for email and perhaps for things like postgres if you need it).

Your freenom domain is actually an addon domain on your account (your account's main domain is amarks.helioho.st). Do you still want this as your main domain or would you rather this be added as another addon domain? Also, do you want the freenom domain removed?

Apologies for the delays on this one. We have to change that on our side, there is no way for a user to change their document roots themselves. That domain has been updated to use /api.devhabbo.com/www as the docroot. Also, since you mention nodejs, be aware that long-running nodejs applications are a leading cause of load suspensions. If you can, use passenger so the application starts as needed. Once you start your application, monitor your load here to avoid a suspension: https://heliohost.org/load/

You're welcome Let us know if you need anything else.

Your ISP is likely using a proxy that intercepts your network connections. This is not compatible with mysql (or many other non-web connections for that matter) You'll need to either call them and see if there's a way to turn that off for port 3306, use a different Internet connection like a cell phone hotspot, or use phpmyadmin instead.

That account's renewal failed (probably due to load if I had to guess). Krydos will need to take a look at it as it did not remove the inactivity page from your account and you can't log in even though the account system shows it as active. There's also no log entry showing it renewing...

Domain changed. It'll take up to 2 hours from now for it to finish setting up.

The website shows that after a few minutes but the account actually renews in the background despite the message. Your account is currently in line for renewal and will be renewed when the server is finished its current task.

Something is wrong with your client. In the error message it shows that the part after the @ is not 65.19.141.77 even though the host name you typed in looks fine. I don't know what that domain it's showing is, but it should show the .77 IP address or tommy2.heliohost.org. Try clicking OK on the connection settings dialog without testing the connections, then go back and edit the connection again and hit the test button.

He posted the wrong transaction number. His donation looks to be under 38D98498K83075721 based on a search using his hosting account email in paypal Also, I'm pretty sure it should be $25 instead of $24 (the save $1 isn't really supposed to be valid on existing accounts as far as I know), but I'll give it to you. Space added. It may take a few minutes to show up in your account.

The name isn't available because your forum account email does not match the hosting account email where the invite was sent. When a forum account with a given username exists, only the email address on the forum account is allowed to create a hosting account under that username. There's four possible fixes: Re-send the invite to the email address on your forum account instead. Change the forum account's email address to match the invite email. Change your forum account's username so the name is not taken by anything. Pick a different username for the hosting account. How do you want to go about this?

The website throws an error after a period of time, but it actually continues to renew in the background. This has since finished renewing and should be accessible again.

Correct. The other options only control the features on the server where the plesk account is. Technically for databases Lily actually has its own mysql that's accessed independently as well, but you can use the plesk one with Lily by enabling remote access. Most Lily users never touch the plesk account for anything beyond maybe email once they get their .net app running. That said, you can use both at the same time since the two sites operate independently (I.e. you can have something like a php site on Johnny/Tommy and also have a .net app on Lily). Lily was originally intended to be integrated into the other servers as an addon that would've appeared as an option within the normal accounts back in the days when we ran cpanel, but when we dumped cpanel for plesk, plans changed. Lily mostly takes a backseat these days due to limited demand and more pressing projects.

Lily is a weird server...it's the only one we have that does not run Plesk (or anything else for that matter). We have so little demand for Lily that I actually configure it manually for each individual user (and if you can't figure out web.config, I can probably just change the settings in IIS for you if you let me know ). I think we have like 20 accounts on Lily compared to several thousand on the Plesk boxes. There's been talk about converting Lily to Plesk to make it easier to use and eliminate the dependency on the other servers, but we don't have an extra license for Plesk at this time (the 3 we have are allocated to Johnny, Tommy and the upcoming Morty server), and doing so involves a full rebuild, so there is no estimate for when or if this will ever be offered. If you want a Lily account, you can pick either Johnny or Tommy to start, then request Lily here and I'll PM you a username and password for Lily. Your Lily account will appear as a subdomain of your Johnny or Tommy account (i.e. if you pick aaroneus.helioho.st, your lily account will be at lily.aaroneus.helioho.st unless you ask for a different domain).

1. Gmail users can receive our email provided SPF and DKIM are configured for the sending domain, but it will likely end up in their spam folder until they "Not spam" the messages once or twice. 2. Automatic SSL is supported on Plesk servers and is available by request on Lily. Keep in mind that Lily has no control panel, it only has FTP access. Many settings can be changed using the web.config file if you're familiar with IIS. To get a Lily account, you need to have a Plesk account first, and then request the Lily account be added as a second account. The Plesk account's email accounts and database functions can be used with Lily (databases will require you enable remote database access from Lily's IP for them to work).

Krydos has to do this.

Flask should already be present. Krydos can install the module for you.

This account cannot be reset because it was deleted.

It's the same exact thing. The button just isn't implemented on the user side for self service yet. I will have to manually set your domain back to stew.heliohost.org after you finish the reset, as heliohost.org is no longer offered for user domains. During registration just pick something else, then let me know when you're finished setting up the new account so I can set the domain back to stew.heliohost.org. Your account has been reset, please look for an email with a link to complete the process. (It may be in your spam folder).

What version of Python are you using?

Resetting your account completely deletes the account as the first step in the process, including the domains and certificates, so you will need to set those up again. Do you still want to reset your account?

Uncheck the wildcard certificate option and try again. That option is not supported at this time.

It might be easiest to reset your account if its broken. Do you want me to reset it? If so, your existing account will be deleted and an email will be sent with a link to create a new one.

The contents of httpdocs have been deleted and your account has been unsuspended. It may take a few minutes to start working.