Jump to content

wolstech

Chief Risk Officer
  • Posts

    17,065
  • Joined

  • Last visited

  • Days Won

    618

Everything posted by wolstech

  1. Try signing in directly using http://Stevie.heliohost.org:2082
  2. That's because Johnny crashed and tommy isn't even released yet. You're probably looking at a few months wait to even get in line for Java since we don't even have a working server right now. My suggestion for now is to use non-java software and sign up for Stevie. Java on Johnny wasn't exactly known for having the best performance anyway.
  3. Johnny suffered file system damage that is beyond repair. Pretty much nothing works properly on Johnny anymore except for FTP. You need to back your data up using FTP and move to Stevie. Please see http://www.helionet.org/index/topic/25786-johnny-backups/ Please note that we currently do not have any support for ASPX, Java or Ruby since Stevie is the only available functioning server. You will need to use PHP, Perl, or Python if you move to Stevie. If you need ASPX, you will need to wait until our new server Tommy is released or until Johnny is rebuilt (both are likely a several month wait).
  4. You're blocked. 84.117.133.228 Stevie # DOS 42 connections - Thu Oct 6 07:57:13 2016 Escalating.
  5. Don't bump your topics. That sounds more like a computer or ISP issue. If you were using an IP that's blocked in our firewall, your site would also be inaccessible and you wouldn't be able to log into cPanel either. Most of the IPs you've been posting from are not blocked. Also, you still haven't answered Krydos's question. Normal FTP usage doesn't need nearly that many connections. What are you doing that makes you use the FTP so heavily?
  6. Please change your cPanel password, then log out and in again. After that, it should work.
  7. No. You need to use an older version of joomla or wait until tommy is released (which has 5.4 and up, user-selectable). Seeng that we currently don't have a timeframe for that release, I'd recommend an older version. Joomla 2.x and 1.x both run on Stevie, though 2.x may need to be manually installed.
  8. Glad to hear its working for you Let us know if you need anything else.
  9. I don't know about the experience with Blogger, or WordPress's hosted blog service. However, the version of WordPress that one installs themselves is not something I would recommend. Wordpress is infamous for horrible security. In fact, it's one of (if not the) leading cause of spam and malware suspensions here at HelioHost. Many of the free themes and extensions you can get online (especially from random, often dubious) websites contain backdoors or malware. WP and many extensions are also full of security holes, so even if not infected, they still need tons of regular updates (that many don't remember to install) as a result in order to stay that way. There's better platforms out there.
  10. I unsuspended you and it immediately suspended you again because I forgot to update the last login date. Try it now.
  11. Yep. Wordpress malware got you suspended for spam. Wordpress (and it's frequently infected plugins and themes) is the leading cause of spam suspensions here at HelioHost. Plugins and themes off of random "free themes" and "free plugins" websites are very frequently just disguised malware. They're "free" because the criminal who published it makes their money through the malware. My recommendation is to not use Wordpress at all, though if you choose to do so, use only themes and plugins from reputable sites and keep everything updated at all times. We only give one chance to fix spam. If we get another report, you'll be permanently suspended. We highly recommend that you remove the entire Wordpress installation as soon as you are unsuspended to avoid the malware sending more spam. Are you ready to fix the problem?
  12. Please answer Krydos's question:
  13. Unsuspended. In the future, you can do this yourself here: http://www.heliohost.org/classic/support/scripts/renew
  14. Java is only supported on Johnny and Tommy. Johnny crashed a few weeks ago and is no longer operational, and Tommy is unreleased (still in closed beta testing). As a result, we currently do not have any available servers that support Java. You will need to wait until Tommy is released (no idea when this will be) or Johnny is rebuilt (ETA of months at this point), then change servers to host a Java application with us.
  15. This is usually permissions issues, but you already chmodded it to 755. Have you tried running it from another folder? Also, try it using #!/usr/local/bin/perl as the shebang line.
  16. Your software is likely broken (or your browser doesn't allow the cookies needed for them). Sessions seem to be working fine for me and the many other sites I tried on the server.
  17. Can you take a screen shot of the errors?
  18. Stevie is taking longer than normal due to the large number of accounts from people moving off of Johnny. I saw a few take 3 days recently.
  19. Give it another 24 hours. You just registered yesterday.
  20. This support request is being escalated to our root admin.
  21. Johnny suffered file system damage that is beyond repair. You can download your files and databases via FTP (DBs are saved as .sql files in your home folder) but no other functions of Johnny work. After that you can sign up on Stevie if you wish. Please note that due to Johnny's failure and Tommy not yet being released, we currently do not offer Java, Ruby, or ASP.NET service. Please see the News forum for more information. I'd link the topics but I'm on mobile.
×
×
  • Create New...