wolstech

The account and domains successfully set up, but the content is missing. Index of / is the empty directory listing that results from having no content uploaded. The backups are still being processed. I would advise waiting until the backups are publicly released to determine whether a backup exists for your account. If it does, we can assist you in restoring it at that point. If it does not, you'll need to build a new site.

Please refer to the recent posts in https://www.helionet.org/index/forum/1-news/ regarding Johnny. Long story short, the server died. Backups will be available in the coming days. If you want, you can sign up for Tommy or Ricky at midnight UTC to get back to work sooner. Registrations do fill fast every day, but both servers have much better uptime and reliability and are worth the effort to get an account. If you don't want to hope you can get one at midnight, a donation will also get you a Tommy account.

To an extent, yes. More accounts = more load. We actually had to reduce the number of accounts per day on Ricky for this reason.

4:25:18 PM This system has AutoSSL set to use “cPanel (powered by Comodo)”. 4:25:18 PM Checking websites for “icnsofto” … 4:25:22 PM The website “staging.icnsoft.org”, owned by “icnsofto”, has a faulty SSL certificate (OPENSSL_VERIFY:0:18:DEPTH_ZERO_SELF_SIGNED_CERT). AutoSSL will attempt to replace this certificate. 4:25:30 PM WARN The domain “staging.icnsoft.org” failed domain control validation: The system queried for a temporary file at “<a href="http://staging.icnsoft.org/.well-known/pki-validation/9E51985B8B1E954F1E5A79B734C6ADEF.txt">http://staging.icnsoft.org/.well-known/pki-validation/9E51985B8B1E954F1E5A79B734C6ADEF.txt</a>”, but the web server responded with the following error: 404 (Not Found). A <abbr title="Domain Name System">DNS</abbr> or web server misconfiguration may exist. 4:25:30 PM WARN The domain “www.staging.icnsoft.org” failed domain control validation: The system queried for a temporary file at “<a href="http://www.staging.icnsoft.org/.well-known/pki-validation/E59B2E3DF59EB4C0C35BBF77BA85315C.txt">http://www.staging.icnsoft.org/.well-known/pki-validation/E59B2E3DF59EB4C0C35BBF77BA85315C.txt</a>”, but the web server responded with the following error: 404 (Not Found). A <abbr title="Domain Name System">DNS</abbr> or web server misconfiguration may exist. 4:25:30 PM The system has completed the AutoSSL check for “icnsofto”. That error is usually because you have some sort of forced redirect. AutoSSL does not support these forced redirects and requires a plain HTTP connection to the .well-known folder to verify the domain. Remove the forced SSL redirect or add an exception for the URLs given above and let me know so I can run it again.

[65.19.143.6] Your account does not appear to be configured to use the dedicated IP for mail for some reason. Escalating to have this fixed.

You can sign up yourself at midnight UTC. We give away a few Tommy and Ricky accounts each day at that time. Please note that these servers fill very quickly every day (Tommy usually fills in ~10 seconds lately!) since they're very limited due to demand. If you would like an account without the hassle of hoping you can get one at midnight, donors receive a Tommy account as a thank you gift. As little as $1 qualifies. Please send us the transaction ID if you donate, and you'll receive a Tommy invitation by email in return.

That account is on Johnny, which has crashed. Please see the most recent posts over in https://www.helionet.org/index/forum/1-news/ for more information.

Johnny has died. See the recent posts in https://www.helionet.org/index/forum/1-news/ for more information.

Your account is on Johnny, which died. You cannot log into or reset a password for an account that's on a server that no longer works. Please see the recent posts in the News forum for more information. https://www.helionet.org/index/forum/1-news/ Backups of the account data should be available in the coming days.

That's Johnny...that server died a week ago. See the recent posts over in https://www.helionet.org/index/forum/1-news/ for details. Long story short, it has to be rebuilt and backups of your data are going to be made available for you to download in the coming days. In the meantime, you can sign up on Ricky or Tommy at midnight UTC if you wish. (Both servers have a much better reliability track record anyway and are also much faster.)

Your message's content was lost during delivery, likely because it contained images or attachments. Our system does not accept messages containing images or files.<br /><br />If you need to send an image or file, please provide a link instead of attaching it directly to the email.<br /><br />Please resend your request without images or attachments, or post on our forums for assistance.<br />

It will be back. Right now we are more concerned with making sure nobody loses their data. Once the backups are ready, we'll be emptying Johnny out and rebuilding him. Our Ricky and Tommy servers are completely unaffected by this issue as well. If you wish, you can sign up on one of those servers for free when we offer free accounts at midnight UTC each day.

It's archived, but I can't unarchive it because it belongs on Johnny which has died. If you want to donate, I can move it to tommy and restore it there though. Otherwise, just wait for the announcement when backups are available so you can download the archive.

Your message's content was lost during delivery, likely because it contained images or attachments. Our system does not accept messages containing images or files.<br /><br />If you need to send an image or file, please provide a link instead of attaching it directly to the email.<br /><br />Please resend your request without images or attachments, or post on our forums for assistance.<br />

Your account is on Johnny, which died. You cannot log into or reset a password for an account that's on a server that no longer works. Please see the recent posts in the News forum for more information. https://www.helionet.org/index/forum/1-news/

Johnny has failed. Please see the recent posts in the News forum for more information. https://www.helionet.org/index/forum/1-news/

Your message's content was lost during delivery, likely because it contained images or attachments. Our system does not accept messages containing images or files.<br /><br />If you need to send an image or file, please provide a link instead of attaching it directly to the email.<br /><br />Please resend your request without images or attachments, or post on our forums for assistance.<br />

It's not blocked...what's not working for you?

Unblocked. It might take up to 10 minutes to take effect.

Done.

Percentages are based on uptime over the course of one week.

Yeah, we have to for that server. Cpanel doesn't offer any way to install old versions. Its not that the customization we use is incompatible, so much as it is that we have to spend time re-modifying everything each time its installed/updated.

I've seen servers at 0 before (the last time Johnny died...)

See the most recent posts here: https://www.helionet.org/index/forum/1-news/ Long story short, your account is on a server that failed.

Do you have access to crypto in your country? We accept BTC/XMR/ETN/AEON (wallet addresses can be seen here: https://www.heliohost.org/donate/ ) We don't usually offer Tommy accounts for crypto donations, but since you're in a country where Paypal/Skrill is unsupported, I'd be willing to accept it.