wolstech

All available files and data can be downloaded via FTP. Your databases will be found as .sql files in your home folder.

This appears to be fixed.

I've been here 5 years, and Stevie MySQL has always crashed a lot. I think it's load-related, but Krydos would know for sure exactly why it crashes.

MySQL died again... Escalating.

Typically, they fill up as a result of broken code that never exits (php), due to email clients that check too frequently (imap), or similar reasons. Logging into cpanel causes a 500 error due to processes, though that one should clear on its own when you log off. I've never had to ask for a process kill at any point. There is no away to see or do it yourself.

The SQL error is likely something wrong with the syntax of whatever statement would normally generate the data for that field. Seeing that no specific error number or message is shown, there's no way to tell what happened from that picture. Also, do you have a license for IPB? I looked at your site, and it appears to be pirated/nulled, which violates our TOS. If you don't have a license, please delete the entire IPB install or you will be suspended for copyright infringement. I'll go ahead and mark this answered since the software in question has been removed.

Domain changed. Please give it 24-48 hours to update and start working.

That's what this tutorial explains...how to park a .tk domain. Alias is just the paper_lantern theme's name for a parked domain.

I don't see an SQL error, I see a general 500 error. Whatever code feeds the genre section is outputting a 500 error.

It works for me. It's possible that it's been blocked where you are though or was down when you tried it. Either way, thanks for pointing it out

Your account is suspended for inactivity. It can be renewed here: http://heliohost.org/classic/support/scripts/renew

Escalating.

Django is a very big pain to make work here...in fact, it's probably the most difficult thing to use that we offer. If you search the forum for Django, you'll find an example from Byron showing how to use it. No idea on memcached.

If you see spam, feel free to hit report on the posts. The report button email us a link and issue description so we can clean them up quicker. Otherwise their spam will sit on the board until we log on next and see it.

Tommy doesn't have a set release date. Python 3 is used by changing the shebang line in your file. Try using /usr/local/bin/python3.2 as the python path.

First, be careful with the cron. Cron is limited to two runs per day per account. Make sure the job is set to no more than once every 12 hours (or if you have 2 separate jobs, each once a day, and so on). Second, we have another who also asked about Python Modules. I don't know if these can be installed or not. Escalating.

Please clear your cache.

Usually a few days, but sometimes up to a week. He hasn't been as active as normal recently due to work and other things in his life. I'm waiting on a response about a forum spam issue myself. It's worth remembering that we're all volunteers too, so HelioHost is something we fit in when we can. We don't get anything in return for our time.

Banned. (They're bots. We've been having problems with spam lately. They sign up by the hundred. )

I recommend leaving your home directory alone (except backups, if you made them, those are safe to delete). Most of the folders are system folders, and if you delete them, you'll find your account broken, typically beyond repair (you have to delete the whole thing and sign up again to fix that). What you want to do is open the public_html folder, and delete everything inside except cgi-bin. Then go in cPanel, remove all addon and parked domains, remove all subdomains except for your main domain (if listed), under MySQL you should delete your users and drop your databases, and under email, delete your email accounts. Also check for unwanted FTP accounts. Beyond that, we recommend just deleting your account and signing up again.

Lets wait until Krydos responds to confirm that's the best fix. If we do need a second email, we'll ask for a PM. Posting an email publicly can cause it to get picked up by spammers relatively quickly.

Ack. I forgot that those invitations are already assigned to your email address when you receive them. Krydos probably needs to resend it under a different address for you. Escalating.

Your cron ran 5 times and suspended you again. If you only have 1 job, the most it can be set for is once every 12 hours. If you have 2 jobs, each can only be set to once a day, and so on. Please fix this. This is also your second time for this issue. Unsuspended.

Please use a different email address to register.

This support request is being escalated to our root admin.