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wolstech

Chief Risk Officer
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Everything posted by wolstech

  1. That's a raw MyISAM database. You need to set up MySQL on your PC and convert them. Here's a guide that explains how to restore/verify them: https://blog.arekibo.com/restore-a-mysql-database-from-backed-up-program-files-frm-myd-myi-no-sql-dump-required/
  2. That usually happens when it's too big for the server to import in a timely manner. How big is the .sql file you're trying to import?
  3. Please pick a different username. The username nemo2 is already in use by something else. Invite resent.
  4. The DNS entry for guitar-resources.ga and the main domain for the account "guitar" have been removed.
  5. That account has already been deleted. Please note that deletion is nearly instant (seconds to minutes) on Ricky and tommy, and as a result cannot be cancelled before it happens in most cases. Deletion is also permanent, we don't keep backups so there is no way to un-delete an account or to recover the contents of an account that has been deleted. Please sign up again. I've sent a Ricky invite to your forum email address so you can create the account without waiting, but you will need to restore your data from any backup you have (or start over if you don't have one.) You will need to pick different username.
  6. The offer you received regarding a Tommy account is from one of our users, not from us. That offer is to share an existing account with someone else, not receive your own. If you accept that offer, that user will need to provide credentials for the space he provides to you, and you also understand that the user supplying the account will be able to access your data. While it is allowed, HelioHost does not endorse such offers to share an account and cannot be held responsible for the quality of services received under such offers, or for any losses resulting from the use of our services in such a manner.
  7. Johnny may or may not return in his current form. It's quite likely it will need to be rebuilt. If you don't mind waiting what could be weeks, yes, Johnny will eventually be offered again in some form... Also, remember that Tommy and Ricky are available for free too. We give away a few accounts for each server every night at midnight UTC, though those slots do fill very quickly (Tommy usually fills in seconds, Ricky lasts anywhere from a few minutes up to an hour).
  8. You can always sign up again at midnight UTC for free on another server (though you need to be fast since the free accounts go quickly). Your data is available for download from here: https://heliohost.org/backup/ If you donate, we can send you an invite that lets you skip the wait.
  9. Sent. I've removed the account jason1 as well, so it should be free to reuse. Let us known if you need any additional assistance. If you do end up needing your files, you can get them from https://heliohost.org/backup/ Thank you for the donation. It's very much appreciated, especially during this downtime for Johnny.
  10. @euler45: Your account cannot be transferred because the archive is in the wrong format. Please note that even if it was, you'd need to donate to have it moved. The contents of your account are available for download from https://heliohost.org/backup/ An email will be sent to you containing a link to the backup. Your backup contains the contents of your home directory and one database. Tommy accounts are available for free at midnight UTC, but fill quickly each day. If you donate, please provide the transaction ID and a Tommy invite can be sent to you so you don't need to wait.
  11. What was your old account's username? I can change the email address on it so you can reuse your email to sign up again. Since we haven't cleaned up Johnny yet, the username and domain will still be attached there even if I change the email for you. I'd rather not remove those until we've decided what we're going to do with Johnny, since it'll create a mess if Johnny ends up being resuscitated as opposed to rebuilt, but if you absolutely need the domain and username I can clear them out as well.
  12. You can download your data from https://heliohost.org/backup/ , and can create a new account on another server if you wish. There is currently no estimated time when your current server Johnny will be back up.
  13. There is (was...) an SSL Not installed page on Johnny since he doesn't have AutoSSL. Not sure whether we ever bothered to add it to the other servers since they have AutoSSL and the assumption is that there won't be many domains without a valid certificate. I do know that they way SSL is handled internally means Apache serves the first website it can find if the domain isn't configured for SSL. For a while we had a weird bug that effectively resulted in a random user's website appearing on your domain if your certs were missing. That bug is what led to the SSL Not Installed page, which lived in a special account that was designed to always be the first thing found.
  14. We get paid to show them, and get paid more if it gets clicked. The ads here are sourced from Adsense and media.net.
  15. It's already installed. Mod_rewrite is standard on all of our servers. Try different software.
  16. Probably was running out of memory. MC is a ram hog. I have a 1.7.10 server with 73 mods, it needs 6-8GB idle. It's allocated 16, and will use all of it if there's players on. It can and does crash when it runs out of memory. I'm going to assume an rPi has no swap file either...
  17. You need to sign up again and restore the backups, but yes you can use another server. Registration opens at midnight UTC and fills quickly, or you can donate for a tommy account invitation. Your backup wasn't in cpmove format, so a direct transfer isn't possible. You'll receive an invite for a new account if you donate. Also, if you want to ruse your username/email/domain, there's some stuff I need to do before that will work for you. Let me know if you wish to reuse these and I'll get it sorted first thing tomorrow if another admin doesn't do it sooner (it's going on 10:30pm local...).
  18. The forum account rahulio is showing as belonging to the hosting account, and you've verified yourself by posting from the forum account. I've sent the backups to the forum account email address since the email address on the hosting account is no longer valid. Please let me know if you did not receive the email. When you sign up again, register with the email address associated with your forum account. It will make the accounts link so we can identify you in the future Please note you won't be able to reuse your username unless I rename the forum account and clear out the dead hosting account for you.
  19. Lets see if Krydos knows. I don't know postgres very well...
  20. You were on Johnny, which has failed. See https://www.helionet.org/index/forum/1-news/ for more information about the server failure. You can download your account's contents from https://heliohost.org/backup/
  21. The server your account is on has failed. Please refer to the recent topics in https://www.helionet.org/index/forum/1-news/ for more information on the server failure and instructions for retrieving your account's backup.
  22. wolstech

    Idea

    Not much of a choice for 4.8... I was going to toss these on Lily since I can, but the version being used is too new. https://www.phpmyadmin.net/themes/#pma_4_8
  23. And to add to this, the cpmove archives don't necessarily need to go back on the same server. A Johnny archive can restore onto Ricky or Tommy as well if you donate. It's the same exact process as moving an account, but the Johnny account is just already packed up. We'd just copy the cpmove file to whatever server you want and restore it.
  24. If you're using sockets for outbound communication, what ports are you using? Our firewall doesn't allow outbound traffic on nonstandard ports without getting it approved first.
  25. Tomcat is shared by everyone on the server, so we can't make the full log available (it contains information about other users' accounts). If your application is having an issue, Krydos can pull the relevant sections for you and post them. What is your account's username, and what exactly are you having trouble with?
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