wolstech
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Posts
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Everything posted by wolstech
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http://raxsoft.com/ It's just a redirect into another folder and that doesn't even work. Also http://www.gormleycpaservices.com/ Most accounts on tommy are doing it. I can pick random domains from ACP, most do it. http://bdgorsh.heliohost.org/ is a random one i just picked...
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Tommy seems to be throwing 500s for all php scripts. Can this be looked at?
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@bdistler: it does now. I made it his main domain. We have to wait for tommy to set that domain up. If it doesn't work in a few hours, I'll escalate. Tommy usually sets up domains in minutes...
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I've changed the Tommy account's main domain to wa.hat.info which should make this work for you, but it hasn't taken effect yet for some reason (odd since Tommy usually does this instantly, but lets give it 24 hours...) The Johnny account has been deleted.
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That's what you get when the domain is configured incorrectly. It means the server doesn't know what account the domain belongs to. For security reasons, we require the NS records be added before you can tell the server the domain is yours. If you really can't do NS records, the domain has to be your account's main domain. Please be aware the email and subdomain features won't work if you choose the main domain route and don't use our nameservers. You also have two accounts. You're only allowed one. Do you want me to delete the Johnny account since the IP on your domain points to Tommy? This will also keep you from adding the domain even once the nameservers are correct...
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That link doesn't resolve for me (NXDOMAIN). Can you copy and paste the relevant content in a quote here?
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You need to use NS records. A and CNAME are not supported. Delete all A and CNAME records, then create two NS records, one pointing to ns1.heliohost.org and the other ns2.heliohost.org.
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That domain is working for me (I see an empty directory listing). If you still can't see it, your ISP may have cached it. Try using a different PC and a different internet connection.
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@sagnik: I build sites for people myself...hosted on a single Tommy account. Just create an addon domain for your friend, put his site in the related folder, done. An FTP account can be created if he needs to edit the files, and PhpMyAdmin can be installed on your account if he wants DB access (he'd use this copy, not the one in cPanel, and you should make him a DB user that's limited to his DBs).
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[Solved] Increase Max Sql Remote Connections
wolstech replied to kxk06010's topic in Escalated Requests
Krydos will probably ask, so I'll ask while we wait...what are you doing that needs 3 connections? -
That account cannot be unsuspended. It just says "Do not unsuspend. Do not backup." which typically means it either was involved in something illegal or caused a severe impact to other users (e.g. crashed the server). Krydos will be able to tell you more. Escalating.
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We do not have any backups to provide for any of your accounts. The only backup we have failed during creation and is empty. There is no FTP access to your old account since the old account no longer exists and was lost in the server crash. Your new account can be accessed by using the using the following settings:
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Your browser is using a stale certificate for some reason. The domain https://jpopfantasia.cf/ works fine for me and shows a valid LE certificate when I visit it (tested in Chrome 57 and IE11). Try clearing your cache. If that doesn't help, try another browser or another computer.
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We don't support CAA records because cPanel doesn't support them. In fact, even CloudFlare doesn't support them just yet (and they're a big DNS provider). The RFC is too new and hasn't been widely adopted. It also doesn't help that most DNS software out there doesnt support them yet either. For those who are interested: What is a CAA record? https://support.dnsimple.com/articles/caa-record/ And a cPanel feature request: https://features.cpanel.net/topic/add-support-for-caa-dns-records-type-257
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I apologize for the difficulty communicating. The admins here are only fluent in English, so I'm using Google Translate to understand you. No. We do not have any backups for your account (our attempts to back it up failed due to hard disk damage), so there is nothing to recover. You will need to sign up at http://heliohost.org/signup/ then restore your site using any backup you may have. If you wish to use Tommy, our stable server, you will need to sign up at midnight UTC when registrations open (or donate if you do not wish to wait, donors receive an email that lets you register for Tommy any time). If you wish to use the Johnny server, you can sign up at any time.
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@bdistler: Yeah, he typed it wrong. His actual site works fine.
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Escalating.
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You need to sign up again first, then re-upload your files.
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That doesn't do what everyone thinks it does. Please see my response here (and the links in Krydos' post below mine) about why we can't use it: http://www.helionet.org/index/topic/27746-letsencrypt-support/?do=findComment&comment=126727
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You were suspended for creating 19 accounts. You're allowed only one. Javier83 has been unsuspended. The the other 18 will be left suspended. If you need a different one, please let us know and we'll suspend javier83 and unsuspend another account.
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That account was on Stevie, which crashed in December. You need to sign up again and rebuild your website. Since you need stability, I highly recommend using Tommy. Registration opens at midnight UTC and fills quickly. Alternately, you can donate and get an invite that works even when registration is full for the day. No backup is available for that account.
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You were suspended for high load. I noticed you are running a proxy...they're famous for getting accounts suspended because they're too heavy to run here. I recommend removing the proxy. Unsuspended,
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The regular mysqli library doesn't do that, it gives an error that doesn't include the actual line of code...can't speak to PDO, but if it really dos that, that's some poor design of PDO's errors.
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I've never viewed it, so I don't know. The TOS and Wiki didn't even exist when I first came around back in 2009. I was here for a few months, left, came back in 2011 and been here since. The TOS Wiki page was written right around the time I got my 2011 Stevie account. I wouldn't be surprised if it was though. In other news, looking at the history, I thought the examples under what won't be tolerated in this TOS rev were a bit funny: http://wiki.helionet.org/index.php?title=Terms&oldid=284
