wolstech

Percentages are based on uptime over the course of one week.

Yeah, we have to for that server. Cpanel doesn't offer any way to install old versions. Its not that the customization we use is incompatible, so much as it is that we have to spend time re-modifying everything each time its installed/updated.

I've seen servers at 0 before (the last time Johnny died...)

See the most recent posts here: https://www.helionet.org/index/forum/1-news/ Long story short, your account is on a server that failed.

Do you have access to crypto in your country? We accept BTC/XMR/ETN/AEON (wallet addresses can be seen here: https://www.heliohost.org/donate/ ) We don't usually offer Tommy accounts for crypto donations, but since you're in a country where Paypal/Skrill is unsupported, I'd be willing to accept it.

If you want, you can sign up on Ricky or Tommy when registrations are open (midnight UTC) or you can donate and receive an invite. Just pick a different username and use a different email address and domain for now. The email and domain can be changed to match your current ones once the old Johnny accounts are cleaned out. The only thing that cannot be changed later is your account username. Also, backups of your Johnny account will be made available to you in the coming days so you can get your site set up again: https://www.helionet.org/index/topic/32804-backups-soon/

Nevermind, we found it. I didn't see you listed the username at the bottom. The email on it is a shen...@g....com address. The account is suspended for inactivity since you didn't log in for thirty days. It's been unsuspended, though it may take a little while for the suspended page to go away. If it does not unsuspend after several hours, clear your cache. If it's still suspended after clearing your cache and waiting 24 hours, please let us know and we'll take a closer look.

We have no account with either email address. What is the domain of the website?

If we rebuild the server, they'll be deleted as part of the server rebuild. You'll need to sign up again, and wait in line again, though the wait will likely be rather short if you sign up as soon as it becomes available again. Tommy only has a one day java wait though, so if you move to that server, you can get back to work faster. Also, you can deploy your own WARs on tommy, no need to ask us to do it.

Because we heavily modified cpanel to do what we did here. Cpanel is only meant to handle about 400 accounts on a server. We cram in thousands of them. Cpanel's own support has recognized us as one of (if not *the*) most extreme uses their product has seen... Updating it would break all of our custom code, so it simply never gets upgraded unless there is a server rebuild or a very compelling reason to upgrade.

Escalating.

The server you're on has failed. Please see this thread: https://www.helionet.org/index/topic/32759-johnny-backups/

They won't expire for inactivity while the server is down. However, if we do rebuild the server, the accounts will be deleted and everyone will need to sign up again and restore a backup.

That account cannot be unarchived at this time because the server it's on has crashed. We do still have the archive though, and have backed it up. If you want to donate, I can see about moving the archive to Tommy and restoring it there for you. Otherwise, you'll need to wait until either backups become available (at which point you'll be able to download the archive and get your files and databases out of it), or the server is repaired (so we can restore it where it was originally).

Reason: Causing high server load. 218% more cpu than #2. You're suspended for severe high server load. Let's see if Krydos can find out wha caused it. We'd prefer you know how to fix it before we unsuspend you so you don't cause this sort of load again.

Well, it is suspended for high load, but it doesn't really matter at this point since the server you're on died. https://www.helionet.org/index/topic/32759-johnny-backups/ You won't be able to make a backup yourself at this point. You'll likely need to until we make and offer them instead. In the meantime, feel free to sign up on Ricky or Tommy when registrations are open if you wish.

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They can be. Old archives for Johnny are moved there if Johnny's allotted archive space is full. The Johnny accounts follow a path like this as they age without being used: Active->inactive->archived->move archive to cody->gone. The other servers don't generate enough archives to worry about this, so they just store until the archive space is full, then delete the oldest ones as new ones are made.

No problem. Let us know if you need anything else

Just watch in the News forum. When they become available, they'll be announced. All I know is that the archived accounts were backed up yesterday, not sure whether /home/ was already done or not.

Whitelisting them means accepting the abuse instead, which would lead to more compromised accounts. The whole reason the IP blocks exist is to prevent someone from easily sitting there and guessing passwords. You'd need a large botnet to overcome it (so you have all the public IPs of the bots at your disposal, with each bot having 5 tries). If you have a botnet, you're probably DDoSing instead of breaking into servers anyway. If we whitelisted a ton of IPs that anyone can easily use, we've defeated the purpose of our own protection. Besides, contrary to what many think, CF is not just for security...they also offer platforms for running applications like Amazon and Google do.

They unblock themselves over time by falling off the bottom of the block list (there's a max number of blocks that can exist at one time), but that can take a week or two typically. Considering Tommy is stable, I'd personally recommend just not using CF if this is a concern.

I think we did have it on one of our servers at one point in the past, but it tends to cause a lot of load and will almost certainly get you suspended for high load because it uses a ton of resources. I wouldn't recommend it, but if you really want to, I can ask whether this can be installed.

The usual cause of this is cybercriminals running bots through CF to break into servers. It's not something you did, but rather the fact that your connections to our server appear as a CloudFlare IP. which you share with thousands of other people (some of which are abusing it).

Your account was suspended for inactivity, because you haven't logged into your account in the last 30 days. I've unsuspended it for you this time, but in the future, to reactivate your account, please visit http://www.heliohost.org/renew. To prevent this from happening in the future please remember to visit https://heliohost.org/ to log into your account at least once every 30 days. If you are still seeing the Account Suspended page after renewing your account, please clear your cache.