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Everything posted by wolstech
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Let's get this enabled for you.
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[Solved] Enable Remote postgresql and postGIS
wolstech replied to cesaredupet's topic in Escalated Requests
We'll just do all IPs since they're dynamic. As for postgis, it's supported but Krydos has to add it to each individual database, there's no way for a user to configure that themselves. Lets see if we can get this set up. -
Done. You're on Tommy now.
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Thank you for the donation! Moving...
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[HH#595418] Problem with Login (Invalid Login)
wolstech replied to HelioHost's topic in Email Support
It was likely because Tommy ran out of disk space on /var yesterday. This seems to be fixed for the time being, but it's still very close to full...http://heliohost.grd.net.pl/disk-space/ -
[Solved] Enable Remote postgresql and postGIS
wolstech replied to cesaredupet's topic in Escalated Requests
What IP and username needs remote access? -
[Solved] Suspended: lensoft (lensofts)
wolstech replied to lensoft's topic in Suspended and Queued Accounts
That account exists and is not suspended. It is worth noting that /var being full does break most websites and completely breaks cPanel. As a result, your account may not function properly until the disk space issues are corrected. -
cPanel is down entirely now. Moving so Krydos can fix this.
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That account cannot be unarchived because Johnny, the server that you were on, is undergoing maintenance. If you want to unarchive your account yourself for free you can download your backup from https://www.heliohost.org/backup/ create a new account https://www.heliohost.org/signup/ and the restore your backup. If you're a donor https://www.heliohost.org/donate/ and would like an admin to do this for you just let us know the transaction ID of your donation, and the server you would like to be on.
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See https://www.helionet.org/index/topic/34477-suspended-hh-lafieco/
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Reason was high mysql load...that makes sense in this case. The issue with phpmyadmin in your other topic was because your account got suspended from the load. When you get suspended, you lose access to everything, so it booted you out. Please be sure to check your commands before running them. Unsuspended.
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What is your account's username? The index file should usually just go in public_html. Make sure the file permissions are set to 644 or it will show an internal server error.
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You have to either wait until they open (midnight UTC) in order to re-register, or donate to receive an invite for Tommy.
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Krydos should be able to schedule those for you externally since they're inside of public_html.
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That account is archived due to maintenance. I've edited the email and domain so they can be reused. You should be able to just sign up again now, though you'll need to use a different username. Also, your account's contents are available from https://heliohost.org/backup/ if you need it.
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That account does not exist and that domain is not in our system.
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There you go: http://mobijewels.heliohost.org/ (the domain mobijewels.com does not point to our name servers, if this domain is yours, you need to change the NS records to ns1.heliohost.org and ns2.heliohost.org). Thank you for the donation.
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That account cannot be unarchived at this time because it is on Johnny, which is down for extended maintenance. Your account's contents can be downloaded from https://heliohost.org/backup/ . If you wish to continue hosting with us, you can sign up again for free when registrations open, or if you're a donor, we can move this account to another server and restore it there for you instead. Please provide your donation's transaction ID if this is the case.
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Working on it...
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Quota has been increased. Thank you for the donation.
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There is likely no reason the 30 minute one is even needed. Assuming the memberships expire based on date, once per day should be more than enough to send these. Be mindful of the 50 email per day limit as well. Too many emails can get you suspended. As for the once an hour job, what is the url to the script? We usually can create an external cron that calls it every hour for you.
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Yes, please post the transaction ID.
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Invite sent. Your donation is also large enough to qualify for the extra 1GB space. If you would like the extra space, please let us know what your username is once you've created your account so we can add the extra space for you.
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What is the transaction ID of the donation?
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Correct. The subfolder it creates will act as the root for that new domain. You should put the content for the new domain in the subdirectory. If your plan was to have both domains show the same content, use an Alias instead of an Addon domain.
