wolstech

Escalating.

There's a second domain attached to your account called instargam.ml. These are the sorts of domains we usually find instagram bots and phishing sites on.

We have mod_deflate I believe, not mod_gzip.

It's archived. Escalating to have it restored.

I believe yours was due to a fake instagram domain attached to the account. 99% of these domains and their content are phishing sites, or like/follower bots (which are also prohibited). Whether intentional or not, many of these bots, even ones that work, collect and store usernames and passwords for the social media service, effectively rendering them a phishing site by design. They also violate Instagram's Terms of Service and are therefore considered abusive. I'll escalate this so the content can be checked for phishing/bots/other impermissible content and see whether this one can be unsuspended. I can't view the content of a suspended account.

That account is suspended for Phishing. For security reasons, phishing accounts cannot be unsuspended, backed up, or deleted. You will need to create a new account and restore any backup you may have. Please be aware that you will not be able to reuse any domains on your suspended account, and will need to pick a new username. We apologize for any inconvenience this may have caused.

Try creating a CNAME record on CloudFlare's site, name it tube and set its value to atoz.ml. That should fix tube.atoz.ml if missing records are the issue. If that works, repeat replacing the "tube" with your other subdomain. You'll need to do this for any subdomain you create when using CF's DNS service. This process just lets CF know you created it how where the traffic should be directed. If that doesn't help, please change the nameservers to ns1.heliohost.org and ns2.heliohost.org, wait an hour, and your subdomains will probably work. You're still using CF's DNS service even though you're not using their caching service: https://bybyron.net/php/tools/dns_records.php?domain=atoz.ml&rec=NS

How did you configure the DNS on the domain? On Freenom's website, when you register the domain, you need to select "Custom DNS" and specify ns1.heliohost.org and ns2.heliohost.org as the nameservers. Also, what is the .tk domain you picked? I can't check on its configuration if I don't know what it is. The .tk domains definitely do work here, as we have hosted hundreds of them. Most issues with domains are a combination of improper domain DNS settings or failure to add the domain to your account (domains will always be queued if you have not added the domain to your account). We recommend using an Alias (shows same content as main domain) or an Addon domain (different content), though you may wish to change your main domain instead since the one you originally picked (the .org) is not registered.

CloudFlare does not play nicely with our more advanced features, and has been known to cause issues with some regular PHP apps as well. We recommend avoiding CF unless you have a specific reason for needing it (advanced DNS or static content performance are the two most common reasons). In addition, accounts configured with CF will be asked to remove it if you ask for support, so we can be sure that CF is not the cause of the problem.

This support request is being escalated to our root admin.

@Luigi123: Seeing he's on Tommy, he does need to request it, and yes, he must mean ASP.NET since classic ASP has been obsolete for years. If he actually means classic ASP...time to get new software. Escalating.

For SSL on Johnny, please use this guide to manually generate and install an SSL certificate: http://wiki.helionet.org/Installing_a_Let%27s_Encrypt_SSL_Certificate Please note that certificates can take up to 12 hours to go into effect after installation. After setting up SSL, just set up Cloudflare using either the option in cPanel, or the directions on their website. Allow it to copy the DNS records when prompted. For what it's worth, if you move to Ricky or Tommy, Automatic SSL is included. Certificates are automatically issued and renewed for all of your domains when you have an account on either of these servers. Also, performance is much better on those to servers, so you likely won't need CloudFlare.

Please check your email for a new password.

Unblocked.

Your account was suspended for inactivity, because you haven't logged into your account in the last 30 days. To reactivate your account, please visit http://www.heliohost.org/renew. To prevent this from happening in the future please remember to visit https://heliohost.org/ to log into your account at least once every 30 days. If you are still seeing the Account Suspended page after renewing your account, please clear your cache. Please note that we are currently experiencing excess load on Johnny. If you have trouble renewing your account, please try again later.

It's due to the high load, and the fact that Johnny was also blacklisted by many providers last time I checked because he's also regularly abused to send phishing email and spam. Johnny is really a terrible server to be on if you want our service to work as intended. I just tried to reset your password on my end and it timed out. I'll reset it and email you a password as soon as I can get the thing to reset for me. Ricky and Tommy work properly because we restrict the number of users and resource usage on those servers (which also helps with phishing/spam prevention). We allowed Johnny to intentionally become overloaded because many users expressed frustration at not being able to sign up at all. I personally would suggest deleting your account and trying to get a Ricky account at midnight. You'll have a better experience. You can see see all the load and downtime on Johnny vs our other servers here: http://heliohost.grd.net.pl/monitor/

Can we get these added to the https://www.heliohost.org/donate/other/ page?

For international users: https://www.heliohost.org/donate/other/ Please note that we currently do not accept plain debit (ATM) cards, or any other cards that do not have a Visa / MasterCard / Amex / Discover logo (such as India's RuPay card). We also accept crypto (Bitcoin, Aeon, or Electroneum). See https://www.helionet.org/index/topic/30832-1q53yrkodojr9wgtuuljagy8hzzmaefpvr/ If you don't have any crypto, you can also mine for us with your PC instead:https://www.heliohost.org/heliomine/ Minimum donation is $1 USD, otherwise we lose it all in fees.

Free domains are available, but they are sub domains that must end in .heliohost.org. Free regular domains are limited to a few TLDs (.ml, .cf, .tk) and can be had from Freenom, though we don't recommend them (that company is known for cancelling free domains that get too much traffic then demands money to get them back). Regular .org domains like yours are NOT free and must be purchased through a domain registrar. We recommend namecheap: http://heliohost.org/partners/namecheap Once purchased, they can be hosted here for free without any additional cost for the hosting services.

Go into cPanel, select "Java" in the software section, and there should be a form on that page to deploy it.

Could be. I have no way of knowing until Krydos lets us know what's wrong with it. It's also entirely possible it just needs to be redeployed.

For additional FTP accounts on Johnny, you need to use johnny.heliohost.org as the hostname, and connection type is Plain FTP (insecure) on port 21, and the username will be suffixed @ cpanel username. (ftpusername@steenber.heliohost.org). FTPS (FTP over explicit TLS) is not supported on Johnny, and SFTP will only accept your cPanel account credentials. Unblocked again.

@Bailey: No problem. I learned the same way you're learning

https://www.heliohost.org/reset/ If that doesn't work, try https://johnny.heliohost.org:2083/resetpass?start=1 instead.

That's odd...especially it breaking and fixing itself. Java Wars should not undeploy themselves unless you lose Java (inactivity or suspension causes that). I see the Tomcat 404 in your root, so you definitely have Java enabled. Escalating so Krydos can look at this.