rpedrosa

thanks! I just created a new account. It is possible to have an admin get the account restored as it was before? I don't think I have access to WHM in order to restore cpmove file? I just made another donation of 2USD: transaction id: 4454-1028-4333-2773 username: rpedrosa

When i tried to login in my account I see that my account still is offline: When I look at facebook, I see a post on helio host page that: Any idea on what I need to do to get my account online? Do i need to sign up again (I've a backup) or it is just a matter of wait to appear online? thanks!

thank you

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I'm a donor and I just made another donation of 5 USD. Can you move the account to another server and restore it? Do you need donation transaction id? thank you!

2) In your post, include the following information: a. username: rpedrosa b. server: www.heliohost.org c. your HelioHost main domain: mobijewels.com

it is working already! many thanks! I also made my small donation

Hi, thank you for the clarification Looking at https://www.helionet...johnny-backups/, I guess is now possible to unarchive my account? At least, when I try to login, I still get "account suspension due to inactivity" so I guess it wasn't deleted as part of the johnny rebirth thank you!

I just re-posted this in the correct topic ("Suspended and Queued Accounts").

2) In your post, include the following information: a. username: rpedrosa b. server: www.heliohost.org c. your HelioHost main domain: mobijewels.com

2) In your post, include the following information: a. username: rpedrosa b. server: don't know c. your HelioHost main domain: mobijewels.com

Username: Rpedrosa www.heliohost.org www.mobijewels.com Hi, I try to login into my Heliohost account I got a message that says "Your account has been archived due to inactivity". Can I get back my account? I also cannot login into cPanel using my account. Thanks