wolstech

This support request is being escalated to our root admin.

Insecure login being required is usually a result of your network blocking port 2083. If it only happens in Opera, try logging using https://tommy.heliohost.org:2083/ instead.

This support request is being escalated to our root admin.

The execution time is intentionally limited to control resources. A script should never need 2 minutes to run anyway. If it does, you'll likely get suspended for high load. I'd recommend breaking the script up into smaller segments and calling them one after the other with a small delay in between them so you spread the work out. This will help us not overload our servers, and help you avoid the frustration of a load suspension. As for max_input_vars...what in the world are you doing that makes you need 3000 input variables? Shove that data in an array, serialize it, then base64 the serialized array and send it as a single POST field. If the 2 minute script is supposed to process that data, save the submitted data in a database table after submission. Then use a javascript on a progress page to call the script with a start/position parameter to process the data in groups of ~50 rows (see mysql LIMIT command) on each execution. You could also use the javascript to give users a pretty display of how its going.

The error from the yoshibibi account was because you can't park your main domain. The domain you specify during sign up is already attached to your account and does not need to be parked.

We definitely can't do the space right now, but the bandwidth is not actually something we usually limit. The CPU and RAM usage is what got you suspended. Krydos should be able to tell us what caused it so you can see about reducing its usage until then.

That's a lot of load. Escalating so we can get you some details on what's going on here.

Did you add your PC's public IP to remote mysql? And as Bailey said, the user needs to be assigned to the database as well.

Might as well post this since I'm sure someone else will soon enough. Tommy's down, and it appears NS1 is as well. Is this just a DDoS? Doesn't appear to be null route like the past 2 times (no abuse notification, and my dedicated IP is down too)...

Yes it can be set for any IP. Krydos is the one who handles these requests, so he'll turn it on when he sees your post.

It's not really a problem. We intentionally disabled remote access to enhance security. What IP addresses need access to it? Escalating so this can be turned on for you

That sort of thing cant be run here since we dont allow custom inbound ports. Youre going to need a vps for that most likely. Most regular hosts wont allow a custom server to run.

He started this topic before that account was created, so that can't be it. The post was started at 5:54PM EST, the account was created at 7:02PM EST. He must have had an account on Johnny or something that he wanted to get rid of. That appears to be gone.

OK, you've been suspended. Please let us know when you're ready to work on this and we can unsuspend it for you I've also pushed your login date to the end of December so your account's last login won't go stale while suspended.

That's a piracy site, so it is copyright infringement and will get you suspended. Don't bother moving that here (or to any other USA-based web host for that matter). Don't worry about wasting our time. We'd rather you ask and go elsewhere rather than see you get upset when you spend the time moving it only to get suspended later. You can delete your account at http://www.heliohost.org/classic/support/scripts/delete

You were blocked for failed cPanel logins. Log in using https://heliohost.org/login/ to prevent that from happening. Unblocked.

Was it the offline content that you flushed? Or did you delete your browser's profile?

You're suspended because we received an abuse report for your account. From what I can tell, your welcome emails are not welcomed by spam filters (pardon the pun). Since Yandex censors their reports, it's impossible to know which user flagged it as spam to cause this report to be generated. My recommendation would be to either stop sending welcome emails to your users, or develop better emails that don't get flagged as spam. Tools like https://www.mail-tester.com/ may help with reducing the spam score on your emails. Unsuspended. Please fix the issue within 24 hours. We have received a complaint about your account. Please investigate and fix within 24 hours. Hurricane Electric Abuse Department support@he.net From fblbounces@senderscore.net Tue Dec 5 01:32:26 2017 Return-Path: <fblbounces@senderscore.net> X-Original-To: report@abuse.he.net Delivered-To: report@abuse.he.net Received: from he.net (he.net [216.218.186.2]) by abuse.he.net (Postfix) with ESMTPS id 1809B541058 for <report@abuse.he.net>; Tue, 5 Dec 2017 01:32:26 -0800 (PST) Received: from mrfbl02-den.returnpath.net ([66.45.29.177]) by he.net with ESMTPS (ECDHE-RSA-AES256-GCM-SHA384:TLSv1.2:Kx=ECDH:Au=RSA:Enc=AESGCM(256):Mac=AEAD) for <abuse@he.net>; Tue, 5 Dec 2017 01:32:43 -0800 Received: from poma01.lan.returnpath.net (poma01.lan.returnpath.net [10.2.0.106]) by mrfbl02-den.returnpath.net (Postfix) with ESMTP id 396CB4A0966 for <abuse@he.net>; Tue, 5 Dec 2017 02:32:23 -0700 (MST) DKIM-Filter: OpenDKIM Filter v2.11.0 mrfbl02-den.returnpath.net 396CB4A0966 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/simple; d=senderscore.net; s=081107; t=1512466343; i=@senderscore.net; bh=a0NeazqrTZzEv6QjCrfFjbEmD8KzAp5JFlRJSvJt7d0=; h=Date:Subject:To:From:From; b=xiKSoBNXNMBGj8VSf0t9iXQnBdJN+Fb14O1GKuuK9BCgUD7SNMWo7irbDMkq/Sci0 2HhE/p2EEMhEwD05CJ5yN6uFmTzCgqU1qYpoS+jlK0m9Go6rgPc6+p23fI8LWzJohV JfuFiJ2YYvn1kJ4vrXr3TWGeAidG7gjepzZ0EUhQ= Received: by poma01.lan.returnpath.net (Postfix, from userid 106706) id 3655560493; Tue, 5 Dec 2017 02:32:23 -0700 (MST) Content-Type: multipart/report; boundary="_----------=_15124663432990616497"; report-type="feedback-report" MIME-Version: 1.0 X-Mailer: MIME::Lite 3.029 (F2.84; T2.04; A2.12; B3.13; Q3.13) Date: Tue, 5 Dec 2017 02:32:23 -0700 Subject: Yandex Abuse Report To: abuse@he.net From: feedbackloop@yandexfbl.senderscore.net Message-Id: <20171205093223.3655560493@poma01.lan.returnpath.net> Content-Transfer-Encoding: 7bit This is a multi-part message in MIME format. ----------=_15124663432990616497 Content-Disposition: inline Content-Transfer-Encoding: 7bit Content-Type: text/plain This is a Yandex email abuse report for an email message received from IP 65.19.141.67 on Sun, 3 Dec 2017 16:06:48 +0000 ----------=_15124663432990616497 Content-Disposition: inline Content-Transfer-Encoding: 7bit Content-Type: message/feedback-report User-Agent: ReturnPathFBL/1.0 Abuse-Type: complaint Arrival-Date: Sun, 3 Dec 2017 16:06:48 +0000 Feedback-Type: abuse Version: 1 Source-IP: 65.19.141.67 Original-Rcpt-To: ca2b45ef141c63af66829a2f346c832b@email.xxx Original-Mail-From: newrepub@johnny.heliohost.org Reported-Domain: email.xxx ----------=_15124663432990616497 Content-Disposition: inline Content-Type: message/rfc822 Content-Transfer-Encoding: 7bit Received: from <ca2b45ef141c63af66829a2f346c832b> by <removed> with LMTP id tMPEXTSj for <<removed@email.xxx>>; Sun, 3 Dec 2017 19:06:49 +0300 Received: from johnny.heliohost.org (johnny.heliohost.org [65.19.141.67]) by <ca2b45ef141c63af66829a2f346c832b> (nwsmtp/Yandex) with ESMTPS id pO6cfydXbH-6mLK4inb; Sun, 03 Dec 2017 19:06:48 +0300 (using TLSv1.2 with cipher ECDHE-RSA-AES128-GCM-SHA256 (128/128 bits)) (Client certificate not present) Return-Path: newrepub@johnny.heliohost.org Received: from newrepub by johnny.heliohost.org with local (Exim 4.88) (envelope-from <newrepub@johnny.heliohost.org>) id 1eLWmx-0003A2-Bm for <ca2b45ef141c63af66829a2f346c832b@email.xxx>; Sun, 03 Dec 2017 08:06:43 -0800 Subject: Welcome to New Republic Date: Sun, 3 Dec 2017 16:06:43 +0000 From: Gawmonster <admin@new-republic.org> Reply-To: Gawmonster <admin@new-republic.org> MIME-Version: 1.0 Content-Type: text/plain; charset="iso-8859-1" To: ca2b45ef141c63af66829a2f346c832b@email.xxx Content-Transfer-Encoding: quoted-printable <body removed> ----------=_15124663432990616497--

If it's offering commercial films for free, then it's copyright infringement and will get you suspended. I can't check your sites since they're addon domains that are still queued right now. We don't allow piracy/illegal streaming sites

Please clear your cache. Once that’s done, you’ll need to troubleshoot the 500 error your site is producing. The top reasons for 500 errors are incorrect file permissions (PHP files must be 644 to work, the default upload is 664, so they won’t run until you change them) or invalid htaccess files (rename it so it’s ignored and try again).

Yeah, we mass-ban phishing/fraud/fake loot generators/etc. several times a day because we get so many. Yours got swept up my latest round this afternoon. And as Krydos said above, our criminals are dumb. Theres nothing like phishingstore.heliohost.org for hosting your phishing site. Would you mind posting a screenshot or other example of your content as well if you can? Edit: Beaten to it, so comments on Krydos response added.

Can you explain what you’re planning to do with the domain you picked? Please note that phishing, fraud, and similar are not welcome here.

Escalating to have this checked.

Escalating so this can be checked for you.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache. If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic you might consider trying paid hosting from our partner starting at only a cent for the first month. https://www.heliohost.org/partners/hostgator