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wolstech

Chief Risk Officer
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Everything posted by wolstech

  1. You normally would be able to deploy this through cPanel since you're on Tommy, but you don't have Java support enabled. Please request Java through cPanel, and once enabled, you'll have an option on the Java page to deploy this yourself.
  2. Did you get suspended or go inactive for any reason? Both of those will cause you to lose your Java.
  3. I can't reassign these for you because the server doesn't have enough memory. Maybe Krydos would know a better way to do it. I suppose the worst case is we drop the database and start over with the permissions correct this time... walter21_cidade=# reassign owned by walter21_cidade TO walter21_walter walter21_cidade-# \g WARNING: out of shared memory ERROR: out of shared memory HINT: You might need to increase max_locks_per_transaction. walter21_cidade=#
  4. Hm. OK...I'll reassign the owner of the objects in that DB to walter21_walter...
  5. The user actually already existed when I imported that DB. I did indeed change the ALTER commands to use that user since it matched the name of the database and the file provided referenced a user that did not exist.
  6. Unblocked. The fact it's failed IMAP logins suggests you have a mail client somewhere with the wrong password saved.
  7. Done. You should now be able to log in and your website should start working within 12 hours.
  8. Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
  9. Are you sure this worked elsewhere? The SQLConnection object is usually for Microsoft SQL Server, not MySQL...we don't offer Microsoft SQL Server.
  10. The email address on dressdoc has been updated. Please ensure that it's also updated in cPanel and you should be good.
  11. Oh, that part of the system. There is no way for you to change that one, only the one used by cPanel. What email do you want to use? I'll change it for you.
  12. You can do it yourself from here: https://ricky.heliohost.org:2083/frontend/paper_lantern/contact/index.html
  13. Do you mean the forum account for opendriv?
  14. The account opendriv was permanently deleted for disk space due to its age and cannot be restored. Also, please be aware that our Terms of Service only allow you to have one account. Since opendriv has been deleted, you may keep dressdoc as your account.
  15. You're now on Ricky. It may take up to 2 hours for the site to start working again.
  16. Moving.
  17. You'll know because we'll announce it on our news forum. If you follow us on Twitter or Facebook, the news shows up there too Do you want me to move the existing Johnny account to Ricky, or create a new account (if you want a new account, you need to delete your Johnny account first)?
  18. Thank you and we're glad you liked our services If you want, I'd be happy to send an invite to Ricky for you so you can use a server that's a little better than Johnny. He doesn't support Java or ASP.NET though, so if you need those, you'll need to stick to Johnny.
  19. This is a known limitation of our service. We have another Indian user with a debit card as well, and he also can't donate directly. Some users have had success buying something like a Visa gift card and donating using that. If that's not an option for you, you'll need to use Johnny or Ricky, or wait several months until we offer free Tommy signups again after the disk space upgrade is installed.
  20. You have to have a credit card accepted by paypal to donate (which is basically anything with a Visa or Mastercard logo). We can't accept debit-only cards, RuPay, or bank accounts in foreign currencies. Alternately, if you have cryptocurrency, you can donate in Bitcoin, Monero, Aeon, or Electroneum. Wallets can be found here: https://www.heliohost.org/donate/
  21. Krydos hasn't turned it on yet. He'll post here when he does. It can take several hours.
  22. Tommy requires a donation right now due to low disk space. Please post your donation transaction ID so we can send your invite or move your account. Alternately, you can delete your account again and move to Ricky at midnight UTC for free.
  23. Moving so Krydos can enable this for you.
  24. Are you exporting it from our server? If so, more than likely its once again size causing the export to time out and send an empty file. If only the data is missing, it's because there's no data in there (I didn't import the demo data). PHPPgAdmin and postgres really seem to struggle on Johnny due to poor performance too. If you were on Tommy, this database would likely work just fine though disk space might be an issue (all our servers offer the same 1GB, though that NAS fundraiser we're holding hopes to eventually increase that). We have postgres 9.x on Tommy, and the server is also significantly faster.
  25. Krydos needs to enable remote access per database and per user. We don't have it turned on by default for security reasons. What IP addresses need access, or do you want it from any IP?
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