wolstech

Can you see it in the Addon domains list in cPanel? If not, it partially added (common for Johnny accounts).

Did you just add it in cPanel today? If so, you need to wait up to 12 hours for it to start working.

He's getting blocked for failed POP3 logins. That's usually what happens when a phone or mail client keeps trying to check mail with an invalid username or password. I'd recommend he remove his HelioHost email from his mail client and re-add it, making sure the username and password are correct. Unblocked.

@mrj: Bailey can post it down in the dev board (there's a hidden forum we use for development stuff). If Bailey agrees, I can add you to the list of users who can see that board.

You're on Johnny (well, were, your account appears to be waiting in line for deletion), which is famous for poor performance and uptime. He's meant as an experimental server, not for hosting a production website. If you need a server that's actually going to perform well, you'll need to sign up for Tommy or Ricky at midnight UTC when signups open (or you can donate and we'll give you an account on Tommy as a thank you gift). As for your Internal Server Error, that's usually caused by one of four things: PHP file permissions (PHP files must be 644, they upload as 664 and you need to change them, Apache/suPHP does not accept files that are writable by the group), invalid .htaccess files (try renaming it so it's ignored), broken code, or invalid shebang lines (for Python/other CGI scripts). Moved to customer service.

Could be. Loops should always contain extra logic to make sure they won't get stuck forever in the event of a failure. Have logic to check all of your results from connections/queries/etc., If you want it to retry, add a counter that increments on failure. If it fails too many times, it just logs the failure and exits.

It was due to high load. You've been unsuspended.

Indeed appears to be working now. I emailed Krydos about it, so he probably saw that and got it fixed. Now I'm curious as to what caused the failure...the little bit of data I can see on the monitor suggests possibly a DDoS (which might make sense as retaliation considering I spent an hour deep diving in the admin tools and busted ~50 phishing accounts last night, some were on Tommy...)

I'll just rename it to HelioHost Software Development seeing that we're working on multiple projects now...

Tommy domains should start working within minutes of being changed. Ricky can take up to 2 hours, and Johnny can take 12 hours.

Tommy is down. Escalating.

Please clear your cache.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache. If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic you might consider trying paid hosting from our partner starting at only a cent for the first month. https://www.heliohost.org/partners/hostgator

Unblocked. We recommend you sign in using https://heliohost.org/login/ so this doesn't happen. It appears your issue was that you were trying to sign into Ricky's cPanel using the https://ricky.heliohost.org:2083/ link when your account is on Tommy. If you want to sign in directly with a Tommy account, you need to use https://tommy.heliohost.org:2083/ instead.

Yes please. My Github account is under the email address on my forum profile.

The IP you posted from is not blocked. Is there a specific IP that's giving you trouble?

@Bailey: miwilc is right here. The forum itself can technically be upgraded and run standalone with virtually no issue. The custom stuff is all separate components. To my knowledge, much of the custom stuff isn't in the forum source (except the theme), but rather likely linux shell scripts that talk to the forum in some manner (not sure if there's an API, if it's just dumping data into the database, or what, Krydos built all of it).

Posted in admin board.

XMR has been set up now too

We also accept Bitcoin if you're able to find a way to purchase or earn some of that.

It's not the fact that we can't convert the data, it's that absolutely none of our custom code will work if we replace it with anything that's not IPB (4.x won't even work as-is, but will likely be easier than another product to make compatible since the code is made for IPB now). That custom code is what makes this board integrate with cPanel's account creations, runs the support email system, makes up the custom theme, etc. Replacing the board would be a very time-consuming job involving tons of custom code rewrites to make things work as they do now.

Nope. He sticks his head in from time to time, but only ever really posts in the admin board. I'll make a post in there when I get a chance so he sees it.

Only Ashoat (the founder), and he rarely if ever posts publicly.

It's archived. Escalating to have it restored.

You have to change it to configure the second one. Once the nameservers are set on the second one, you can change it back. And add the second one as an add on domain. It only needs to be your main domain long enough to get registro.br to let you change the name servers. Be aware your current main domain will stop working for the duration of the setup process.