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  1. Hello. When I tried to log in to my account (created a few weeks ago) today, I realised that my account had been suspended. As far as I know, I haven't broken any of the user rules, and there's nothing to indicate why I've been suspended... However, a misunderstanding may have resulted from the fact that my friend created his account on the same day as me (my friend's account has also been banned) at the same time on the same computer, and we are two different people. I don't remember receiving any notification that our accounts were considered to be double accounts, so the ban just happened without any warning, without any notification received from the panel, without any emails received... Could this problem be solved? Have a nice day and thanks to anyone who can help me.
  2. Your account has been archived due to inactivity. To keep your account active you need only log in to heliohost.org at least once every 30 days. Failure to log in often enough results in your account being flagged as inactive. If you would like to continue using this account you will need to request that an admin unarchive it. I would like to continue using my account, how can i recover it? thanks in advance My email - emtodecreativedesign@gmail.com
  3. a) heliohost user name - reishi20 Tommy server c) main domain - reishihealthcare.in My account is suspended without any reason. Please unsuspend my account. I had already paid you $7.50 For my account. Please help me. I think it is because of cron jobs. Sorry I will not do any cron jobs again. Thanks
  4. a. Account Suspended: liman101 b. Johnny c. liman10.heliohost.org Please reactivate my account.
  5. Forgive me for using a lot of system resources. Please open my account again heliohost team, I promise I will use it more wisely Account info: - Username: edrick2 - Domain: drickson.site - Server: Tommy
  6. username:lorenzol server: http://tommy.heliohost.org lorenzol.heliohost.org Hi, may I know the reason for my suspension? The only site I have there is a wordpress staging site for my client. If there's a problem with the site I'm running, please unsuspend my account so that I can move it out of the serve because I'm planning to make another site by code and not wordpress due to performance issues. Thanks!
  7. username:netfli01 server: http://johnny.heliohost.org netfli01.heliohost.org Hi i don't know why my account has been suspended the file manager still empty i only install wordpress can you please reactivate my account i want to build my own website pleaaaase !
  8. username Masawudu28 ns1.heliohost.org i dont remember the server name main domain kthdc.heliohost.org
  9. Username: somedays Heliohost Server: Tommy Main domain: somedays.heliohost.org
  10. server account: johnnyheliohost domain: e-travelware
  11. My Account is Suspended please unsuspend it account is fallowma thank you!
  12. Dear admin, I request you to please activate my account with username "prosan33" which got archived due to non-activity. Regards, Prosanjeet Adhikary
  13. a. Heliohost username:hrnbeat1 b. the server your account is on: ricky server c. Heliohost main domain: buybeats.ga For some reason. My hosting account got suspended by HelioHost. The data that I have there are really important. Can you help me out by resolving this issue please? Thank you.
  14. dear Admin, please reactivate my account with username : Kaplaksh.
  15. Dear Admins, I don't know if my account is suspended or not, but when I try to log-in I got this message: "Invalid Login" (see attachment) Again, I can't navigate to my site, because ERR_CONNECTION_TIMED_OUT. May you help me, please? Thanks in advance Muhrare
  16. Username: demon666Domain: phantomtest.heliohost.orgServer: johnny Hi All, Given the problems with johnny, I have been unable to log into my account. I decided to move to one of the other servers, but I now get a message stating my account is suspended. Would it be possible for you to simply delete my account on johnny, thus allowing me to create a new account on one of the other servers using the same username and domain? Thanks in advance. D
  17. a. sena21 b. ricky c. http://smart-egg-inc.heliohost.org Please help me to fix this issue, because i do my school project there. Previously I want to say thank you for the free hosting service that you provide, it really helps me in completing my project. Thank you, Sena
  18. Hello my account has been suspended ! What is the reason ? username: sw4pn
  19. Respected Admin, My website https://distribure.cf/ has been suspended. Will you please look after this matter and let me know the probable cause of account suspension? I don't have too many visitors(in fact no visitors) and the website is still in development mode. So if you can tell me the reason it will be helpful for me to prevent suspension in future. -Thanks
  20. Admins, I am seeing the Account Suspended page - please help. neotruss Johnny neotruss.heliohost.org
  21. Hello Heliohost team, My account has been suspended. Please activate my account or provide me steps to activate.
  22. Hi folks! I got my account suspended atm(minutes ago) due inactivity, even though I was logged in to my CPanel couple of days ago (to the CPanel it self, not just the first screen you hit when get logged in). I renew it successfully by login in, so I'm just letting you know for this issue so you could track the problem if there's any.
  23. Hi. I got suspended again why even it is not working single day? Please find my below details: a: karthikk b: johnny.heliohost.org c: timetoshop.in Kindly do favor ASAP
  24. Hi. Please find my below details: a: karthikk b: johnny.heliohost.org c: timetoshop.in Kindly do favor ASAP
  25. My site is also not working properly username oddflag domain oddflag.com
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