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Everything posted by wolstech
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It was for failed SFTP logins. Make sure your password is correct in your FTP client. Unblocked.
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You have to build it with composer on your local computer then upload the resulting file structure. Composer itself won't work here, but the built applications should run.
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Bingo. cPanel's session hijack protection requires the IP address stay the same for the duration of the session. Using a load balancer with more than one public IP will break the system. Users on a mobile phone see the same issue. The fix is to use a VPN or proxy so the IP our server sees stays the same. Unblocked.
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Unblocked. Also, if you use https://heliohost.org/login/ this won't happen. Only the normal cPanel login form can get you blocked for invalid cPanel logins.
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You were suspended for creating more than one account. Because all 3 accounts are currently suspended, I've unsuspended this account for you.
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InnoDB support is broken on Johnny: https://www.helionet.org/index/topic/31947-innodb-is-in-read-only-mode/ To add a new domain, use the name servers ns1.heliohost.org and ns2.heliohost.org.
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[Solved] Forum username change questions.
wolstech replied to gawmonster's topic in Customer Service
Renamed. -
[Solved] Forum username change questions.
wolstech replied to gawmonster's topic in Customer Service
When moving servers, if you donate and we actually move the account, the forum account does not need to be renamed at all. If you wanted to move to Ricky for free, we'd just rename it to newrepub2 then rename it back after you sign up again. If you want it to be renamed to something that's not newrepub, just post it here and I'll rename it. -
Unblocked. If you use https://heliohost.org/login/ this won't happen to you.
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That account cannot be restored because it was deleted for disk space. An invitation has been sent so you can create a new one. We apologize for any inconvenience this may cause.
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[Inactive] My brother account was suspended
wolstech replied to manarot's topic in Escalated Requests
He sent email again. He cannot send any emails from his account or he will be suspended. He will need to reconfigure any software he has to ensure it does not send things like registration emails, alerts, and similar. He will also not be able to use the webmail services. Unsuspended. -
You're suspended for using nulled software. Heliohost does not permit the use of nulled scripts, warez, or other illegal software. You have 24 hours to remove all nulled and other unlicensed software from your account. If you do not, you will be resuspended.
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MyISAM is a data storage engine. When creating your database or installing your software, the script that generates the database decides this. You may need to modify the installer for the software to use MyISAM. As for backups, you can do that in cPanel using the backup options (a full account backup contains the databases, and there is also an option to back up just individual databases), or by using PhpMyAdmin to export the database you want to back up. I'd provide a link but Johnny is being slow at the moment.
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[Inactive] My brother account was suspended
wolstech replied to manarot's topic in Escalated Requests
He was suspended for attempting to using email services. Unfortunately, we had to discontinue email services to users from his country due to a history of the service being misused to send phishing emails. His account has been unsuspended, however he will not be able to send more than 1 email per day without getting suspended again. He will need to use an external mail server. -
[Solved] My webpage gets Automatically redirected to cpanel
wolstech replied to sagnik's topic in Customer Service
Yeah, we all jumped on this one at the same time... -
[Solved] My webpage gets Automatically redirected to cpanel
wolstech replied to sagnik's topic in Customer Service
The /cpanel virtual folder is reserved as a way to access cPanel over port 80. Solution is to rename your folder to something else. Make the URL something like whatsnew.cf/control/ instead and it will work. -
I've always known these as those pages that just have a large picture/message front and center and a "click to enter" button. This design is something that shouldn't be used in most cases because they cause an inconvenience to users (extra click and page load to get to the actual site). Also, they should not be confused with a landing, which is often a fully-featured page meant to receive visitors and display specific content (e.g. a special promotion)
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InnoDB is broken on Johnny. At this time, you can't install anything that requires InnoDB. We eventually plan to fix it, but doing so often results in everyone losing their databases, so we've left it read-only so people can make backups. You'd need to move to Ricky or Tommy if you wish to install such software in the meantime. For what it's worth, we recommend not using WordPress anyway. It's probably the number one way to get suspended here (aside from phishing) because it tends to produce lots of load, and is so poorly designed and written that it often gets hacked or infected.
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It's been pretty good aside from a few load spikes here and there. You can see the server history here: http://heliohost.grd.net.pl/monitor/
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Your issue is your .htaccess files as expected. The one in your document root has a forced redirect to index.php that prevents the assets from loading, and the one in the assets folder is invalid, causing a 500 error on the assets once the redirect was removed. I renamed both files to htaccess.old so they're ignored, and your site now seems to function correctly. EDIT: @Krydos: You posted while I was looking at it. It's actually 2 htaccess files. I just renamed them for him and it does indeed now work correctly.
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No, and we have no timeline for when they will be. If I had to guess, it'll be a few months most likely. We have to get and install the new hardware from the fundraiser before they'll be reopened.
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Done. You should now be able to log in and your website should start working within 12 hours.
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Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
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Deployed. http://bfpsw.heliohost.org/JAW/
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You're on Johnny...performance like this is normal for Johnny. Johnny is meant for experimenting, and is not intended for fast and stable production-grade hosting. You need to move to Ricky or Tommy if you need fast and reliable service. Ricky is free to use, but requires you delete your account and sign up again. Registration for Ricky opens at midnight UTC each day and fills quickly. Tommy currently requires a donation, but once you donate, we can just move your existing Johnny account with no configuration needed on your part. Both servers also offer free SSL and several additional versions of PHP to choose from. Tommy offers Java and ASP.NET support like Johnny if you need that.
