wolstech

I'll just add the space since I haven't seen Krydos around lately...It should show up in a few minutes. Krydos will probably send you a message on GoFundMe to confirm the donation with you when he gets a moment.

While we're happy to provide such assistance if we have the time, such support is not technically part of the service. As a result, it's low priority, and an immediate response should not be expected. Krydos is the only person around here who knows linux well enough to assist. The provider is not supposed to administer a VPS for you. They just provide the hardware space for you to run it on. The whole reason most buy a VPS is so they can run whatever they please without needing the provider's assistance. What you're asking for here is the equivalent of renting a house, then asking the landlord to decorate it and live in it for you too. If you were using a normal commercial VPS provider, most providers would refuse to provide any support at all for the software you run inside your VM (you'd be told to ask the software maker for support on that). Support is usually limited to (re)installing the OS for you, and getting it online such that you can remote in and install your software. Unless they offer a turnkey solution of some kind, they generally will not install your software in your VM for you, nor will they maintain or troubleshoot it.

Indeed it does. I just tried signing up as a new user using my junk gmail account through the currently open registrations and never got the activation email. Sending myself an invite also didn't work. I can't receive it at an Office 365 enterprise mailbox either. They simply never arrive. Looks like registrations are busted...I've opened a ticket in the escalation forum for it. Please follow this topic for further information: https://www.helionet.org/index/topic/36034-activation-emails-and-invites-never-arrive/

Activation emails and invites aren't arriving for users. I just tried signing up using both Gmail and an Office 365 enterprise address and neither received it. They're not even going to spam. We also have several users who've reported similar: https://www.helionet.org/index/topic/36033-hh728754-utf-8qie28099m-not-recived-confirmation-email/ https://www.helionet.org/index/topic/36028-hh498770-account-activation/ Any ideas?

Upon further testing, our registration system is currently broken. The issue is being investigated. When we fix the issue, we'll send an invite email for a Johnny account so you can sign up without the email validation.

We aren't able to manually activate accounts for users who can't receive the emails. Please check your spam folder, and if you didn't receive it, try signing up again or using a different mail provider. Gmail usually works fine, but it definitely does mark us as spam sometimes.

Heliomine can actually run xmrig instead of stak. Some PCs do perform better in it, though the opposite is usually true. I just switched your computer to xmrig manually. Quit the heliomine miner and restart it and it should run xmrig now. Also, be aware that heliomine's xmrig won't use the entire cpu (it'll leave one core free where possible), so performance may be slightly less than when you mine manually using your own configuration that doesn't do this.

Yes it would fix this issue. If you buy a dedicated IP, please be sure to specify that you would like email to originate from it and that you need reverse DNS set up for it. There are extra steps needed if email needs to originate from it, and Krydos has to manually create the reverse DNS records for you too.

What email address did you use?

SSL can take up to 24 hours to start working on Tommy. I just checked and AutoSSL's queue shows a certificate is currently pending for that domain. Usually it happens a bit faster than that, but due to high load, it looks like the earlier attempts failed because the DCV validation file couldn't be retrieved due to the connection timing out.

I disabled that one website because it kept getting you suspended again almost immediately. You can unblock it by deleting the “deny from all” from the .htaccess file in that donain’s folder, but be aware you may get suspended again for load if you do. If that happens you’ll have to delete the entire contents of that folder to fix it.

Causing high server load. /home1/webdevse/public_html/rapidenglish.me/xmlrpc.php It's for high load...specifically WordPress, which is the number one cause of this. The proper solution is to not use WP (it's a horrible pile of garbage internally, and widely regarded as the worst CMS available when it comes to performance and security). We usually recommend Joomla as an alternative. If you really want to try and make WP usable, the next step is to remove a bunch of extensions to try and reduce its load. I've added a deny from all to your htaccess for rapidenglish.me to disable the offending WP installation and unsuspended you.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache. If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic you might consider trying paid hosting from our partner starting at only a cent for the first month. https://www.heliohost.org/partners/hostgator

Use pretty much anything other than WP and you won't have this issue. WP is a known problem on our servers, both in terms of performance and it's also the leading cause of suspensions and bans here. Tommy is a bit overloaded right now though... This is what I'm seeing for all the servers right now: Server Response Time: Server Name Mean Median Ricky 1.037 s 0.032 s Johnny 1.899 s 0.029 s Tommy 0.140 s 0.020 s Performance and counters: Server Name Uptime Load Home Free Hosts Memory Free Java Wait Ricky 99.69 % 10.22 139.1gb 2528 1.472gb N/A Johnny 95.42 % 4.23 203.0gb 3375 2.989gb 2019-07-25 Tommy 99.59 % 19.85 131.3gb 5146 3.688gb 2019-06-20 Historical performance data: http://heliohost.grd.net.pl/monitor/

That's normal for 2-3 hours after adding it, then you need to clear your cache to get rid of the queued message. The domain is working in the sense it's not queued anymore, but the content is broken. I get an error regarding too many redirects. The new domain redirects to https://sohamb03.heliohost.org/panthergroup.eu.org/ which then tries to redirect to itself in an infinite loop.

To be a little more thorough, we provide 1000MB of disk space and cpanel on our shared hosting plans. Bandwidth is unlimited, but cpu and memory usage are not. Accounts can get suspended for running heavy software (Wordpress and proxies being the most common causes). Emails are limited to 50 per day. No API of any kind is provided, though if whatever software you want to run has one, you can obviously access that. If you're looking to resell the service, you would need to purchase a VPS and your own cpanel license (or you can use a free alternative like vesta panel instead). See https://heliohost.org/vps for pricing information on the VPS offerings. All prices are per month.

Moving so Krydos can take a look at this...

Krydos can make this work, but you'll lose the regular http access. Having both would cause your account to use two java slots. Is this what you want to do?

Tommy’s load has been very high the past day or so. Not sure why. I do know though that when the server bogs down, wordpress is usually the first program to show it...

Krydos is the one who would be able to get you more information. Unsolved so he looks at this.

Done. You should now be able to log in and your website should be working again.

Unarchiving...

Done. You should now be able to log in and your website should start working within 2 hours.

Unarchiving...

It's suspended for sending too many emails. The limit is 50 per day. Please reduce the number of emails you're sending. Unsuspended.