wolstech

It's caused by cloudflare. CF breaks a significant number of features on our service because it replaces our dns servers, and our systems can only update our own dns servers when you do things like add domains. You need to either remove cloudflare, or manually add a CNAME record to the dns zone on cloudflare's site. Name it sie-cuh, point it to armsis.tk

Do you mean you can't add the domain, or the option is missing? If the option is missing, it's because it's called Aliases now.

CPU and RAM limits are not increasable.

It's not that we won't help, we just have no idea since we run Apache and have never used nginx...

Yeah, they can end up that way on tommy. It's to do with going inactive and renewing yourself.

FTP and cloudflare are not compatible with each other. Remove cloudflare and ftp through your domain name will work. Alternately, use Johnny.heliohost.org as the host name.

That account cannot be restored because it was deleted for disk space. A Tommy invitation has been sent to the address on file so you can create a new account.

Lets see what Krydos says about this.

Rename your .htaccess file to something else so its ignored and try again.

Sent.

That RDA page is actually my account We changed the shared IP on Johnny during the recent rebuild, and the old Johnny shared IP became a dedicated IP on my account. Use johnny.heliohost.org as the host name or change the A record for ftp.van51.ga to 65.19.141.67 and it will work.

All of the email on our servers will appear to originate from the shared IP (which resolves to <servername>.heliohost.org) unless you have a dedicated IP. The antiabuse headers cannot be removed to my knowledge. Also, please be advised that mail from our shared IPs is not accepted by Microsoft or Yahoo due to a history of abuse. A dedicated IP is required to send to these addresses. AOL will accept our mail, but their spam filters are report happy, so make sure your mail doesn't look like spam or you'll get suspended for spam. Gmail will generally accept the mail but can sometimes require a "Not spam" the first time you receive one to get them to go to the inbox.

It has to be manually requested for every domain you need it on. It doesn't work because you didn't request it for that domain (we install it on the main domain by default). Krydos can set this up for you.

Do you have the transaction ID from last week?

There is an ongoing issue the past few days, where renewals on tommy accounts are not unsuspending the website. Our other root admin Krydos is going to look at your account as an example so we can identify and correct this issue. The issue seems to affect most users on tommy who've renewed in the past few days.

Yes you can. They're $12/year. Please pay through PayPal or skrill and post the transaction ID here so it can be installed for you.

I've gone ahead and passed this to another root admin Krydos, who deals with the internals of the servers. You aren't the first in the past few days to have this issue with the website not unsuspending after renewal. Assuming it stays broken, I'm going to have him use your site as the study example so we can identify and fix this issue.

You can't. Assuming the attribute only affects your site, what exactly needs to be added? Krydos may be able to add it for you, but we can't make any changes that might break other users on the server.

This is intentionally disabled because of a history of abuse and cannot be installed. Please find different software.

Did you go inactive and renew yourself by chance? I've been noticing an issue with the renew script recently. Either way, I've manually suspended and unsuspended you to clear the suspended pages. Your site should work again in a few hours.

The domain for account brasil has been changed to mamode.com.br

Lets have Krydos set this up for you.

Remove Cloudflare and set your name servers to ns1.heliohost.org ans ns2.heliohost.org. We are unable to assist with domains that are using CloudFlare as we have no way of verifying the DNS entries are correct. Also, Johnny is famous for his poor up time. Do you want me to move you to Tommy since you've donated? http://heliohost.grd.net.pl/monitor/

Quota has been increased. Thank you for the donation.

Done. You're on Tommy now. Thank you for the donation.