wolstech

As with your previous suspension in January, it appears WordPress was compromised yet again and used for illegal activity. WP is infamous for these security issues and is among the leading causes of unexpected suspensions here at HelioHost. Please do not use WordPress on your replacement account, or this will keep happening to you. An invite for a replacement account has been sent to you.

@sohamb03: It has to be moved to Tommy, unless he wants to delete it first. He can't have two accounts. Since I'm not familiar with what's going on with this promotion though (perhaps it was being discussed on discord beyond the one topic on the News forum?? I rarely go on discord unless the forum is down or I'm asked to do so), I'll let Krydos deal with it.

This account actually looks like it was going to be (or possibly was already) used for Phishing. Since the phishing content itself appears to be gone (if it ever existed), please change your password and ensure that any unknown files are removed. I removed the contents of your public_html folder as well. If we find any evidence that Phishing is occurring on your account, you will receive a permanent ban. As a reminder, HelioHost does not condone Phishing or other illegal activity, and users found to be engaged in such activity (whether intentionally or otherwise) are subject to a permanent ban and loss of their data.

That's not really a fix, it's just Krydos letting everyone have two slots if they want both. Odds are when Java load becomes an issue we'll have to turn off the HTTP half to reduce it, but until then he seems to be good with it.

Last I heard, we still only support one. HTTP support will go away if HTTPS is enabled because supporting both means hogging two slots.

That script was hogging WAY too much memory. Please fix or remove it immediately. Unsuspended.

Weird. It won't change the URL. I just deployed it again and nothing happened. Escalating to Krydos.

When you deploy a WAR file, the server silently renames it to username_warname to make the name unique (if it didn't, no other user would be able to host a WAR named WebRE). If this is posing an issue for you, the solution is to compile the WAR such that the output file is already called bfpswrm_WebRE (so the code inside expects it to be called bfpswrm_WebRE). When the bfpswrm_ is already present in the name, the server won't rename it for you.

Just go into whatever folder you installed it into and delete the contents (do NOT delete the folder itself, since it's the root folder for that domain). There should also be a database in cpanel for it (probably named "username_wp###") which you need to drop.

Mediawiki is just really heavy software. Depending on what you have installed, it can be just as bad as Wordpress in terms of bloat. Most users don't have too many issues with it though (unlike WP).

That account is suspended for Phishing. HelioHost does not tolerate phishing activity of any kind, and for security reasons will not unsuspend, back up, or delete an account that was involved in phishing. You will need to create a new account and restore any backup you may have. Please be aware that you will not be able to reuse any domains on your suspended account, and will need to pick a new username. We apologize for any inconvenience this may have caused.

Sent. Thank you for the donation. Please check your spam folder if you don't receive the invite. Gmail is known for marking our mail as spam sometimes.

Krydos has to handle this one since it's through the gofundme. I can only process regular paypal/skrill donations. Hopefully he'll see this soon.

He will need to create a forum account and let me know the username in order to set this up. Credentials will be delivered by PM since our email support is public. I also need two unique usernames (one of which can match the forum account), because he will also get a Tommy account alongside the Lily account.

Sent. Thank you for the donation.

Thanks for letting us know. Sent. Since you use Gmail, it may arrive in your spam folder.

We wouldn't ban you if you had followed the rules. Our rules for content are simple: No piracy, no illegal activity, no malware, no hacking, no phishing, no botnets, and no stolen content. Because of your snarky comments, now your forum account is banned too.

Sent. Since you use gmail, it may appear in your spam folder. Thank you for the donation.

Please send us your transaction ID and we can get it resent to you.

@snowm: You mentioned your suspension for mail a while back...those are actually automatic. The server counts your mail as its sent, and after recipient number 50 it suspends you. We had phishers sending 1000s of emails and our servers were constantly blacklisted for abuse, so we had to limit email overall to prevent that from happening. And yes, .tk domains count as "real" domains, in the sense you can actually control the DNS on them, which is what matters here. Freenom likes to cancel free domains (and subsequently charge an absurd amount of money to get it back) without warning though, so I wouldn't use them for anything that needs to stick around.

Yep. Reason listed: Neither of which are welcome here.

If you did not pay for it, you cannot use it. It does not matter if it's clean or not. Please provide proof you purchased the license or you'll be suspended for copyright infringement.

Cloudflare and similar services are not supported on the free subdomains. To do that, you'll need to get a real domain that allows you to change the name servers, then change your main domain to that domain instead. Also, as a reminder, illegal activity, hacking tools, and similar content are against our Terms of Service and are not permitted. Please ensure that you do not host any sort of hacking tool, malware, phishing, discussions or guides on how to hack something, stolen information, or similar abusive or illegal content on your account. Doing so will result in a ban and loss of your data.

This is by design. Users are limited to one WAR file at a time on our shared hosting plans for load reasons. If you need more, I would recommend buying a VPS: https://heliohost.org/vps/ With a VPS, you have full root access and can run whatever you wish. The cheapest option should be able to handle a few Java applications, but I would recommend adding a second GB of memory since Java is rather heavy on RAM.

As others have said, the subdomain is required. You cannot remove it without removing the addon domain that is associated with it.