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wolstech

Chief Risk Officer
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Everything posted by wolstech

  1. You'd get suspended after sending a single mail if it isn't. We only have a few specific countries blocked due to phishing mail originating there. The normal limit for mail is 50/day. Even if you are in such a country though, you can get an exception if you can show us an example of what you're planning to send, where you get the email addresses, and how your recipients can unsubscribe.
  2. I've registered domain forturi.us.to on https://freedns.afraid.org/ , and I configure it in muhamm10.helionet.org , also I configure my email adress there (abduh@forturi.us.to) I don't understand what do you talking about? I never make any subcription form in my website, even my website doesn't have feed. Can you check into my outbox?He wants to know where you get the addresses of the people you send this stuff to, not your own address. Also, how can the people you send this stuff to let you know that they don't want to get email from you anymore?
  3. Your account was suspended for inactivity, because you haven't logged into your account in the last 30 days. To reactivate your account, please visit http://www.heliohost.org/renew. To prevent this from happening in the future please remember to visit https://heliohost.org/ to log into your account at least once every 30 days.<br /><br />If you are still seeing the Account Suspended page after renewing your account, please clear your cache.
  4. @Bailey: In many cases we don't actually. As long as he posts the request from the banned ip, the forum shows it to mod+ users as part of the post.
  5. I'd need to look at the settings when I get a chance, but you should be able to send mail with no configuration needed. If you added the domain to your account and can view your site, the DNS for receiving mail should already be set up as well. Please be advised though that last I checked, we are banned by Microsoft, so outlook.com and Hotmail.com addresses cannot send or receive mail from us. Sending mail to such an address will typically cause the mail to return undelivered. Mail sent to us from such an address just never arrives. If you're sending to one of these addresses, try gmail or the like.
  6. wolstech

    Odoo

    Does it run its own server/daemon process (it sounds like it does)? If so, no it cannot. We don't allow custom daemons for security reasons. It would need to be able to run through Apache as a CGI application in order to be hosted here.
  7. You don't. InnoDB went corrupt on Johnny again (we highly recommend not using InnoDB because it goes corrupt if you so much as look at it wrong...Johnny is especially prone because load is high). You should make a backup of your data as soon as possible. If you really need InnoDB support, we recommend Ricky or Tommy. Otherwise, once you make a backup, you can edit the backup to use MyISAM, create a new database, and restore the altered backup. You will not be able to drop the existing database, so you'll need to pick another DB name.
  8. wolstech

    Odoo

    If it requires that much cron, no it won't work here. Not only does it need too much cron, the load of running the jobs every second would probably give you a good shot at high load suspension too.
  9. Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache. If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic you might consider trying paid hosting from our partner starting at only a cent for the first month. https://www.heliohost.org/partners/hostgator
  10. Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache. If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic you might consider trying paid hosting from our partner starting at only a cent for the first month. https://www.heliohost.org/partners/hostgator
  11. Well that's odd. Tommy isn't known for this sort of issue. It's not showing in WHM for me, so I can't unpark it for you. Even stranger that it still works Usually these are broken when they end up half-created like this. Krydos will need to take a look at this.
  12. That account cannot be restored because was deleted for disk space. An invitation has been sent to the email address on file so you can create a new account. We apologize for any inconvenience this may have caused.
  13. That .war file could not be deployed because java is not enabled on your account. To request java and then check the status of your request go to the java button in your cPanel. Please be aware that since you picked the Johnny server the wait to receive java access is quite long due to high demand. The wait to receive java on Tommy is generally just a few hours. If you're in a hurry we recommend moving your account to Tommy. If you want to save yourself some work an admin can move your account for you if you're a donor. Just let us know the transaction ID. Also, the file needs to be your home folder, not in public_html.
  14. Done. You should now be able to log in and your website should start working within 12 hours.
  15. You cannot move servers until you delete your existing account, and you can't delete your account because the server is down. Once you can delete your account, you'll need to wait until midnight UTC anyway to sign up for Ricky, or donate to move to Tommy. Both servers are much more stable than Johnny and are suitable for production use. Johnny on the other hand is just meant for testing...not users who need stability and uptime.
  16. I have one still running as well, been running for nearly 3 hours and it's 43% done... I'll check this account later on as well.
  17. The server is practically down due to a massive amount of load. http://heliohost.grd.net.pl/monitor/ The login form will show "invalid login" if the server you're on is down, even if the username and password are correct. Easiest fix is to try again later once the load subsides.
  18. Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
  19. That account was involved in illegal activity and cannot be unsuspended.
  20. I'll just unsuspend it for you. But yeah, it's not a good idea to use a public/school computer here. We can't tell legitimate students from bots. Unsuspended.
  21. You're suspended for having 10 accounts. Can you explain why there were 10 accounts created in the same time frame from the same IP address (this is a common indication of someone planning to use our service for abuse, typically spam or phishing)?
  22. You can only have one account. Having 2 accounts violates our Terms of Service. However, you can use an addon domain to create a second website on your existing account. To do this, you should first obtain a domain from somewhere (buy one, get one from freenom, etc.), and set the NS to ns1.heliohost.org and ns2.heliohost.org. After that, add the domain in cPanel, pick a folder to use for the content, and upload your website. If you want one of our subdomains instead of a regular domain for your additional site, create a subdomain on one of your account's existing domain, then let us know what you named the subdomain and what you want your .heliohost.org subdomain to be and we can add it for you.
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