wolstech

It's waiting in line for some reason. Tommy accounts usually create within minutes assuming load is low (which it is, 4.73 as of this post)... Lets have Krydos look at this.

At this point all of the hacked accounts are supposed to be banned anyway. I'll send you an invite for a new account shortly.

The folder csfun has been manually removed.

It moved to the trash in the file manager just fine for me. If you're sure you want to delete it, just go into file manager in cpanel and empty the trash.

Yeah, high load due to the proxy again. While we don't explicitly ban them, it's not advised to run those here for this exact reason. They almost always cause a suspension for load. Unsuspended again. Please delete the proxy ASAP.

That account was already dealt with here and cannot be unsuspended: https://www.helionet.org/index/topic/33684-suspended-alden/ You never responded to me in that topic so the directory listing was never sent. Do you mean aleden? It has the same email as the banned account, but has never been used since the day it was created and is inactive. I've renewed it for you.

We've had others report that as well. It's usually due to the user being on a public network of some form (free wifi, university/school, workplace, etc.) and there's nothing we can do about it Try using a VPN or the like, sometimes that fixes it, oddly enough. Also, if you're signing up in the middle of the day, all the servers are full anyway since we limit registrations on the two servers that are currently available. You have to try it at midnight UTC to have a chance at getting a slot.

Done. You should now be able to log in and your website should be working again.

You can't. We require all domains to have a root inside of public_html. Similarly, your account's main domain always points to public_html itself, and there is no way to change that. What you need to do is change your main domain to something you won't use (see http://heliohost.org/classic/support/scripts/domain to do that), then add your "real" main domain as an addon domain with ~/public_html/root as its docroot. Note that if you're using a something.heliohost.org subdomain, you can't do this and are stuck with it being your account's main domain.

Unarchiving...

The specified domains have been cleaned up. Try adding them again now.

Unblocked.

Did you just create it? AutoSSL can take up to 24 hours to get you a certificate. Also, be aware that domains with forced SSL redirects will never get a certificate unless you add an exception for the .well-known folder so it can be reached over plain HTTP.

Something isn't right since your domain doesn't resolve at all. You didn't use the CNAME setup did you (known to cause issues). Use a full zone setup for Cloudflare. A proper CloudFlare deployment will require you change your name servers after configuration. https://bybyron.net/php/tools/dns_records.php?domain=denied.gr&rec=ALL (the fact I still see our NS means something isn't right). A proper CF deployment will have an output that looks more like this domain: https://bybyron.net/php/tools/dns_records.php?domain=gormleycpaservices.com&rec=NS Also be aware, if you use CloudFlare, you'll need to manually create DNS records on CF's website if you add subdomains after setup. Otherwise it works fine.

No. If you want to use different NS, you’re free to do so, but we aren’t going to make any changes to accommodate it. It either works or it doesn’t and is unsupported if it does. Cloudflare is known to work fine for example if set up properly. I do know that Dyn and Afraid partially work but do not work 100% (others have tried), and can’t speak to others as I haven’t tried any others.

Then why are there sites for a ponzi scheme on your account? https://www.quora.com/Is-the-Billion-Coin-a-scam https://www.google.com/amp/s/ecoin4dummies.com/billion-coin-tbc-scam/amp/ https://medium.com/@arewaapp/the-billion-coin-tbc-the-biggest-scam-in-nigerias-history-afd317ef608

Looks like it's working: http://keibee-it.com/test.aspx and http://keibee.heliohost.org/test.aspx (I had to rename your .htaccess to fix it).

This has been moved to Tommy for you

Moving...

In that case it might just be easier for me to move it for you, I'll do that in a little while when I'm at a pc.

We probably sent you the wrong invite Just delete the Ricky account and post your email and we'll send a Tommy one. Your old account was on Tommy so your new one should be on Tommy too.

It's archived on Johnny. I'm not at a PC right now so I'll move it so Krydos sees it. If this isn't done by this evening, I'll move it for you then when I get to a PC

The sites I saw on there looked more like they were for a known Nigerian crypto scam (the billion coin Ponzi). That account cannot be unsuspended.

Not really, you just have to be careful with your scripts. Video conversion sites and WordPress are especially well known for causing high load, but just about any script can cause if it written poorly.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. <br /><br />If you still see the suspended page, please clear your cache.<br /><br />If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic you might consider trying paid hosting from our partner starting at only a cent for the first month. https://www.heliohost.org/partners/hostgator