wolstech

It's for high load again. Something on your account is causing it. Krydos will be able identify the cause for you.

Let's see what Krydos says. @Krydos: I posted his response in the moderator section.

It's intentional due to planned maintenance and cannot be unarchived at this time. https://www.helionet...ny-maintenance/ If you want to download your content, see this topic: https://www.helionet...johnny-backups/ If you're a donor, we can move you to another server and restore it there. Please provide a transaction ID if this is the case. Minimum donation is $1.

I assume you mean a dedicated IP (SSL is free nowadays, no dedicated IP required). That service is $12/year. If you can find the transaction ID and the date of the transaction was within the last year, I'll just send you the invite and have Krydos set the IP up again for you. If not, $1 or more gets you an invite to tommy.

No problem Let me know if you need anything else.

No Java or asp.net on Ricky sadly. We actually don't offer Ruby on Rails anymore at all, cpanel dropped support for it. Since you actually have reason to need tommy over Ricky, and a tommy account today was taken by someone who wanted to go phishing (go figure), you can have his spot instead Please check your email. The invite usually goes to spam.

We can't give a forecast because don't know when Johnny will be fixed. We haven't even begun to look at it because there's only one person who knows how these servers work, and he's busy with real life at the moment...we're all volunteers who do this in our free time. For a service that's run entirely for free, a lack of time means broken things often have to sit much longer than they ever would in a paid hosting environment. The account advmauer has been deleted. If you want, I could put you on Ricky I suppose. Would you prefer that?

Tommy invites are only available for donors. If you donate, I can also just move the archived account to Tommy instead. To get an account for free, you need to try to get an account at midnight UTC when free registration is open. Note that Tommy usually fills in seconds every day. Do you still want me to delete your account?

The specified domains have been cleaned up.

Sent. Be aware the invite usually goes to spam, so check in there for it.

I'd recommend just using SFTP. It's much more widely supported. If you really want to use webdav though: Hostname will be your account's main domain.Port is 2078 (secure) or 2077 (unsecured)Path should be left blankAccount name and password are your cpanel credentials, or you can create additional usernames and passwords from the web disk page in cpanel.

It's intentional due to planned maintenance and cannot be unarchived at this time. https://www.helionet...ny-maintenance/ If you want to download your content, see this topic: https://www.helionet...johnny-backups/ If you're a donor, we can move you to another server and restore it there. Please provide a transaction ID if this is the case. Minimum donation is $1.

It's intentional due to planned maintenance and cannot be unarchived at this time. https://www.helionet...ny-maintenance/ If you want to download your content, see this topic: https://www.helionet...johnny-backups/ If you're a donor, we can move you to another server and restore it there. Please provide a transaction ID if this is the case. Minimum donation is $1.

It's available on 5.4 already but should be installable on just about any of them. Lets see what Krydos says.

This account has a compromised CMS installation that has been affected by the recent AnonymousFox hack and cannot be unsuspended. An invitation will be sent to you shortly so you can create a new account. Please restore your data using a backup. The data from your old account cannot be recovered or returned to you due to the possibility of the account having been used for Phishing. As a reminder, when selecting a CMS, we highly recommend that users not use WordPress. WP and it's extensions are notorious for having security issues such as the one you (and everyone else on Tommy) experienced, and it has the worst security track record of any CMS out there. Using a different program will help prevent this from happening again.

I'll look for the backup when I get a moment unless Krydos or Byron sees this sooner

Try clearing your browser cache to fix the queued page. Also, what domain is it? I can't check on it unless I know which domain is broken. Using it as your main domain won't make any difference vs. using it as alias.

What do you mean the backup isn't working? You should be able to go here and enter the email address associated with the account: https://heliohost.org/backup/ The email often goes to spam, so check in there for it. If you still can't find it, I can email it manually.

It's intentional due to planned maintenance and cannot be unarchived at this time. https://www.helionet...ny-maintenance/ If you want to download your content, see this topic: https://www.helionet...johnny-backups/ If you're a donor, we can move you to another server and restore it there. Please provide a transaction ID if this is the case. Minimum donation is $1.

That pkgacct looks fine, but created an empty archive... My attempt to transfer it was met with an error that the account doesn't exist, which is to be expected if the account had already been deleted.

OK. What looks like happened is that the archiving step blew up, the delete part succeeded, the empty archive transferred, then Tommy (rightfully) failed to restore an empty archive. The ACP updated with the new server name, which looks to just be a mysql command in the receive script that's supposed to happen after an archive restores on the receiving end, so it's apparent that it saw the received file and tried to restore for him, but there wasn't anything to restore. That's the first time I've seen a move get lost like this... I don't see the account on any server now, just a 0 byte archive on Ricky. ACP claims it exists on Tommy but it does not. Lets see what Krydos says.

I found it, but it's empty. /home/cpmove-bhatake1.tar.gz Looks like the archiving step blew up, the delete part succeeded, then Tommy failed when it received the empty file. As a result, we basically just deleted his account instead of moving it. An invite for a Tommy account has been sent instead. That's the first time I've seen a move get lost like this...

From the looks of it, the script packed and deleted his account then never transferred the archive. I think in the year+ we've offered moves, this is the first one I've seen where we managed to lose the account between servers. I'm trying to see now if there's still a copy of the archive on Ricky to manually move... EDIT: Found it. Empty.

@Byron: No I didn't. Mine never even got beyond the Ricky side. It sat with pkgacct trying to collect SSL certificates, then failed after a few minutes.

Please check your email.