wolstech

All servers have 1000MB of space by default. That extra 1000MB can be had by donating $5 or more (for a maximum of 2000MB per person). Krydos needs to increase the upload limit. What version of PHP are you using?

Please check your PMs for credentials. http://ftms2.heliohost.org/ is now working.

IMAP is for inbound mail, not sending mail. You need the SMTP settings: Host name is johnny.heliohost.orgPort 465 or 587 (465 with SSL, 587 without)Username is your full email address Password is whatever you picked for the mailbox.

Sure, I'll set this up for you tomorrow when I am at a PC (difficult to do on mobile...). I'll send you the information via PM once I get it set up.

It got lost in the tommy crash. You can download the contents here: https://heliohost.org/backup/ An invite has been sent to create a replacement.

Your site is working properly. Odds are either your PC has stale records in its cache (you can manually flush it, for windows you open a command prompt and run: ipconfig /flushdns ), or your ISP has stale records (you just have to wait if that's the case, it can take up to 24 hours for some caches to expire). We don't usually recommend CloudFlare unless there's a good reason to do so (usually the advanced DNS features, or DDoS protection in the event of an attack are good reasons). In your case, the best thing to do to speed your site up will be to delete WordPress and find other software. WP is by far the worst CMS available these days in terms of speed and security. Just about every other CMS available is better (Joomla is a popular alternative). If you can build a static website and limit PHP to only pages where it's needed, that will be even faster yet.

That account is suspended for Phishing. HelioHost does not tolerate phishing activity of any kind, and for security reasons will not unsuspend, back up, or delete an account that was involved in phishing. You will need to create a new account and restore any backup you may have. Please be aware that you will not be able to reuse any domains on your suspended account, and will need to pick a new username. We apologize for any inconvenience this may have caused.

It got buried and missed... Sent.

Agreed, name likely doesn't matter as long as the money goes to admin@heliohost.org

I'm honestly surprised this didn't exist earlier. I posted a useful links topic over there (I'm known as TheSacredOne on reddit).

Was this for a lily account? If so, you cannot use the normal registration process since Lily isn’t connected to that system. Lily is a beta server with limited functionality and no integration with our normal systems. To get a Lily account, you need to sign up on our forums and provide the information mentioned in the previous email response.

Odds are, you're always going to have to change at least the shebang line and line endings if you develop on Windows for a linux target. Other than that, adding your own logging to your code will typically help you locate what's blowing up and where. Have it log to your home folder somewhere so you can get the logs.

That username has an internal server problem and cannot be used. Please pick another username. Invite resent.

You’ll need to export the data from the existing format as something easy to work with like CSV, then import it into the new database. In my personal experience, where possible it’s best to just start over.

Try it now.

We actually already did this, it's just sitting on a non-public dev server right now because we haven't had a chance to actually install it. Our users Bailey and miwilc were the ones in charge of that project. Perhaps PM one of them about it?

If you create a new account, it disappears and we have to put it back manually. Please post your donation information and we can get it fixed for you.

That account cannot be unsuspended because it has a phishing site hosted on it. Even though you didn't put it there, you're responsible for your account's security and contents, and the presence of phishing content automatically earns an account a permanent ban. Please create a new account, and don't save your password this time. For your convenience, I've sent you a Johnny invite for the replacement account.

...and now it's banned for phishing. I emptied the public html earlier, now the only thing in the account is a paypal phishing site. There's no Wordpress or other software to even hack, which means more than likely it's either a compromised password, or just intentionally being used for phishing.

To everyone suggesting cache, these errors will not be caused by stale cache, so that won't help fix this. The DNS cleanup for the first error seems to not be fully completing, hence why that didn't go away. As for the second error, already existing in the Apache configuration usually means the domain is already attached to your account in another manner (e.g. as an addon or main domain), or rarely it can be that its owned by another user (perhaps a suspended account).

Invite sent. The data you will need to restore from backups. You can use your own if you have them. If you were on tommy at the time of the crash, you can get also get backup from when that happened using https://heliohost.org/backup/ Any data on the banned account that's not in your backups should be considered lost.

Both accounts failed due to internal errors of some sort (no reason shown in the log...). Unsolved, let's have Krydos take a look.

Sent.

As with your previous suspension in January, it appears WordPress was compromised yet again and used for illegal activity. WP is infamous for these security issues and is among the leading causes of unexpected suspensions here at HelioHost. Please do not use WordPress on your replacement account, or this will keep happening to you. An invite for a replacement account has been sent to you.

@sohamb03: It has to be moved to Tommy, unless he wants to delete it first. He can't have two accounts. Since I'm not familiar with what's going on with this promotion though (perhaps it was being discussed on discord beyond the one topic on the News forum?? I rarely go on discord unless the forum is down or I'm asked to do so), I'll let Krydos deal with it.