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wolstech

Chief Risk Officer
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Everything posted by wolstech

  1. Then why do you have another account called mysupportpaypal.ooo (which is obviously phishing)? Please find another web host.
  2. Can you explain what you were planning to use this domain for?
  3. That account is suspended for Phishing. HelioHost does not tolerate phishing activity of any kind, and for security reasons will not unsuspend, back up, or delete an account that was involved in phishing. We apologize for any inconvenience this may have caused.
  4. Can you explain what the suspicious content on your account is and why it's serving fake error pages? It looks eerily like the data collection half of a botnet.
  5. Seeing that the project contains the file, there is probably something wrong with the way it's being compiled. Start over using a new project.
  6. The /renew/ link is typically used to restore an account that went inactive already. If this was a reminder email that you were about to go inactive, https://heliohost.org/login/ would be more appropriate. You can also just use https://tommy.heliohost.org:2083/ (with nothing after the slash) to log in and have it count. I'll let Krydos look at this to see why you didn't count when logging in through the /renew/ form.
  7. Yep. Empty the trash to fix that.
  8. You change PHP versions and enable .html processing in .htaccess. A line similar to this may already exist if you used MultiPHP manager. In this case, add the .html to the end of the line. AddType application/x-httpd-ea-php56 .php .php5 .phtml .html (You can change the php56 portion to the version you want to use, we support php54, php55, php56, php70, php71, php72). Note that directly modifying this line is incompatible with the MultiPHP manager in cPanel. If you do this, you should not attempt to set a PHP version with MultiPHP manager or it will delete your changes. This line will work in any folder too, so you can have different PHP versions or file extensions for different folders. The MultiPHP manager GUI is limited to per-domain settings only.
  9. Tommy offers 7.1 and 7.2, you can change versions here: https://tommy.heliohost.org:2083/frontend/paper_lantern/multiphp_manager/index.html#/config/ By the way, Magento is known for getting people suspended for high load due to being extremely bloated. I would suggest other software if you can.
  10. Just a heads up on that htaccess...forcing the www is a bad idea. Not only is it a needless redirect, forcing it can lower your ranking on search engine and will break subdomains if their root folder is inside the folder containing this htaccess. In addition, there are (typically older) scripts that rely on not having a www in front (no idea why, but I used to use one).
  11. That account is currently inactive pending deletion. Just wait a few hours and it should go away on its own. If it doesn't, I'll look into it further.
  12. Error reporting can't be disabled for syntax errors. It works just fine: With it off https://www.raxsoft.com/temp/no_error.php and on https://www.raxsoft.com/temp/error.php no_error.php: <?php error_reporting(0); mysql_fetch_array($null); ?> error.php <?php mysql_fetch_array($null); ?> More than likely the software you're using hijacks the error reporting state and tries to control it on its own. You'll need to either check for an option in the software (usually hiding in a config file), or go through the source code of the software you're using and comment out any error_reporting options that it tries to set.
  13. error_reporting(0); should definitely work. Are you sure your software doesn't have logic in it somewhere that turns it back on?
  14. Unblocked.
  15. That domain works for me. I see this: https://imgur.com/a/XAYPlaa Which is what should be shown since you don't have an index.php in your public_html folder. The only other content I see is a broken Joomla installation in the joomla folder. Clear your cache, and try using a different computer or internet connection (e.g. cell phone on data plan, a VPN, etc.) if it doesn't help. We're unable to provide much assistance with broken software, so you'll need to figure out the Joomla issue if that's what is supposed to be your site. Odds are the database configuration is wrong though.
  16. Please clear your cache.
  17. It was blocked for failed SFTP logins. Unblocked.
  18. Honestly, I don't think anyone here knows. Nobody here (including us) really know much about Java programming. The only example that we know works is the dummy MyHelioServlet that's floating around (search the forum for it). I know several users on here do use Java successfully though. Perhaps one of them would know why this doesn't work for you.
  19. That's why. The username for that account is skits, and it's on Ricky. I'll renew it when I get to a PC.
  20. When you say the domain doesn't work, what exactly are you having problems with? The domain is working for me. I see a directory listing with a folder containing a broken joomla install (database error, either you didn't restore the DB or you didn't edit the config file to point to the new DB). If you're seeing a DNS error or queued page, clear your cache. If you really want to, you can delete your account and sign up again to get a new account: http://heliohost.org/classic/support/scripts/delete
  21. Unless you were archived at the time of the crash, all Johnny accounts were deleted during the rebuild. Please sign up again. The contents of the old account may be available from https://heliohost.org/backup/
  22. Drop a .py in your cgi-bin folder, grant it execute permissions, and visit it in your browser. If you look around on here, you'll find the correct shebang lines for the various versions of python available. Django requires 3.6, but 2.7 is also available.
  23. They don’t get installed and have no visible options. You just use them. Our wiki and forums have a few different posts on these (Django especially). If you have questions, ask away!
  24. That account has been restored. You should now be able to log in and your website should start working within the next 2 hours.
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